Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order: Delivery was on time, and item was competitively priced. Would recommend.”

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Posted 4 years ago

“Perfect from start to finish! Order arrived super fast, product was exactly what I was after and at a cheaper price than most retailers! Always love to shop local where I can. Thanks guys :)”

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Posted 4 years ago

“Good service .”

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Posted 4 years ago

“Outstanding service, very quick, efficient and clear communication, I will definitely use again!”

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Posted 4 years ago

“Great price and excellent purchase process. Great communication via emails, and the item actually arrived early. Returns documents provided in package for ease of returns. Great to support an independent business😊”

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Posted 4 years ago

“Quick delivery and great comms 👍🏼”

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Posted 4 years ago

“Great service, fast delivery, competitive pricing. Used to frequent the store and staff were always helpful and friendly”

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Posted 4 years ago

“Excellent customer service in difficult times for all. Excellent product and information on bicycle servicing. Thanks.”

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Posted 4 years ago

“Very pleased with price and quality of purchase. The high level of customer service helped me buy with confidence.”

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Posted 4 years ago

“Great, fast service - thanks.”

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Posted 4 years ago

“Excellent service - even during a pandemic. Products arrived within a couple of days & prices look competitive - what's not to like.”

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Posted 4 years ago

“Great Service.”

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Posted 4 years ago

“Received product in good time and good value”

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Posted 4 years ago

“Good service 👍🏻”

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Posted 4 years ago

“Great service and products 👍👍”

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Posted 4 years ago

“My order was sent quickly, was well packaged and was at a keen price. I'd certainly buy from Scotby Cycles again.”

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Posted 4 years ago

“Tubeless tyres at a great price, delivered promptly. Excellent service.”

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Posted 4 years ago

“Very quick delivery despite covid restrictions, product as described and the cheapest I'd found. Only issue is there was a lot of packaging - mostly from the original manufacturer and probably not Scotby, so still giving 5*. The lights themselves in a plastic case with plastic inserts (I think this can go in household recycling but not 100% sure, would be good to have this info somewhere), which is probably for displaying in a shop, but not necessary for buying online. Then a thin plastic bag around that, and both a bubble wrap envelope (appreciate it's one that's easy to take apart, sometimes these are difficult to separate and recycle) and a plastic outer bag which I don't think it needed (I'm putting this in the 'with bags at larger stores' recycling because they're normally the right type of plastic). Overall a great buy, but can you feedback to the supplier that is doesn't need so much plastic packaging :)”

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Posted 4 years ago

“Seen the turbo trainer advertised through Google. They had to both in stock. Very fast check out and fast delivery..would recommend”

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Posted 4 years ago

“Very happy with the ortlieb panniers. Best price I was able to find”

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Posted 4 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews