Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not the first time I've bought from Scotby Cycles. Great service. A very competitive price against the 'nationals' and excellent delivery. Its also great to be able to keep business within the county at these times.”

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Posted 4 years ago

“Very good, fast efficient service. Website item was in stock, and it was delivered when scotby cycles said it would.”

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Posted 4 years ago

“Extremely good service, from purchasing to returning items, super fast 👏🏼”

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Posted 4 years ago

“Delighted to pick up a Suito turbo trainer from you after much hunting. Great service with next day delivery!”

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Posted 4 years ago

“Ordered bike online and 2 days later as planned the bike arrived. Well packed and mostly built. Very happy with service. Only managed to ride the bike once due to weather but rode very well and again seem very happy with the product.”

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Posted 4 years ago

“I ordered a turbo trainer which was out of stock but expected within two days. After three days I had the turbo trainer at home all set and running! Great shop, great service!”

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Posted 4 years ago

“Ordered an Elite Direto-XR Turbo trainer & it came the following day. Excellent product, competitively priced and great service.”

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Posted 4 years ago

“Quick fast and reliable will definitely use in future highly recommended.”

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Posted 4 years ago

“From Ordered to Dispatched/Delivered - very prompt service. Informed all the way. A*”

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Posted 4 years ago

“Thank you for reliable service! Quick delivery! I am very happy with Ortlieb panniers! High quality product!”

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Posted 4 years ago

“Goods ordered arrived packaged well and as expected. Arrived within suggested timescale. Bought as a gift so hope they fit!”

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Posted 4 years ago

“Really pleased. My shoes were dispatched the same day and reached me 2 days later from literally the otherside of the country. Couldn't have been better.”

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Posted 4 years ago

“They were cheaper than anywhere else on the Internet.”

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Posted 4 years ago

“Great selection and great value, excellent shopping experience”

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Posted 4 years ago

“Excellent service. Items delivered quickly with good communication throughout. Really happy with 5/10s ordered.”

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Posted 4 years ago

“Great service. Product arrived on time and was perfect for what I needed. I sized up my shoe by 1/2 size to accommodate winter socks and it was just the ticket in icy weather. All the pluses of freeride pro shoes in a warmer and more waterproof shoe.”

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Posted 4 years ago

“Items arrived quickly, well packaged, and exactly as seen on website, pricing was competitive and I thought the whole experience was simple.”

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Posted 4 years ago

“Very quick delivery, easy ordering process - all good, will use again :)”

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Posted 4 years ago

“Half price Pearl Izumi Pro bib shorts - what's not to like?”

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Posted 4 years ago

“Cannot fault Scotby, looked after me and refunded me promptly as my order could not fulfilled due to Adidas Five Ten changing the footprint on their mtb shoes. It appears that since I bought my last pair (43) 6 yrs ago they have gone narrower, sadly my feet have not. So I went up a 1/2 size and alas no good, fine for length still too narrow. So unless I have plastic surgery to reduce the width of my feet I will have to go in search of another brand which ain’t easy in the current situation. Thank you Scotby for being patient with your customers and the extra work you have to deal with when companies make changes and the inconvenience caused to everyone.”

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Posted 4 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews