Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two helmets from these guys - one from the store and one online. Great service from helpful, friendly staff. Would recommend a visit to the shop as you will pick up some fantastic deals.”

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Posted 4 years ago

“I ordered bike panniers at the same time from different suppliers. Scotby Cycles arrived weeks ahead of the rest and in perfect condition, unlike Wiggles. The Ortileb pannier was a better design than any other pannier I bought and was in a colour sold out everywhere else.”

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Posted 4 years ago

“First Class Customer Service. Simon couldn’t do enough too help.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Easy to order and dispatched efficiently and the item arrived in excellent packaging and was well protected…very important for a cycling helmet”

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Posted 4 years ago

“Really quick turnaround and great prices.”

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Posted 4 years ago

“Pleased with the prompt delivery and the helmet is a nice fit.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Amazing service and very speedy delivery, quality products well packaged. I would thoroughly recommend scotby cycles to anyone!”

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Posted 4 years ago

“Excellent, friendly customer service. Bike dispatched extremely quickly. Although my interaction with Scotby Cycles was brief (one purchase, one email and a short phone conversation) they were both friendly and professional and left a good impression. My only hesitancy would be for slight damage (a few small nicks) on the frame. I honestly don't know if these were from before the item was shipped (such as when it was being packaged or on display) or whether they were caused when I was unpackaging the bike (although I was careful this is still possible). Nevertheless, these are barely noticeable and the overall quality of the bike and its components is excellent.”

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Posted 4 years ago

“Thank you guys, good price, delivery time and product as described.”

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Posted 4 years ago

“Quick delivery!”

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Posted 4 years ago

“Super fast delivery and really good customer service. Highly recommended.”

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Posted 4 years ago

“Excellent service! I ordered wrong size shoes, easy return process and money quickly returned to my account. Then ordered correct size, which arrived promptly.”

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Posted 4 years ago

“Fast delivery, good product.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Very efficient”

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Posted 4 years ago

“First class service in all respects from this company. Would definitely recommend them.”

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Posted 4 years ago

“Great website excellent service quick delivery would thoroughly recommend”

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Posted 4 years ago

“Fast efficient and very friendly service and the light was at a great price. Will use Scotby again. Thanks”

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Posted 4 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews