Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shop to deal with with very very good customer service will be using you guys again for sure many thanks John”

Scotby Cycles 5 star review on 9th March 2020

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Posted 5 years ago

“The item i bought was as described and arrived promptly, I would have no problem in recommending Scotby cycles”

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Posted 5 years ago

“Absolutely super service and would highly recommend this shop and I will most definitely be shopping again 🙂”

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Posted 5 years ago

“Amazing service as always, a great place to buy from.”

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Posted 5 years ago

“Very good service and fast delivery”

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Posted 5 years ago

“l recently traded in my cannondale trail 1 (2017) for a cannondale hi-brid fast (2019) and l thought l got a good deal and good advice. The staff at Scotby Cycles seem to have a lot of knowledge on cycles and they definately know what they are talking about. Keep up the good work!”

Scotby Cycles 5 star review on 3rd March 2020

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Posted 5 years ago

“Very friendly and couldn’t have been more helpful.”

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Posted 5 years ago

“First rate. Better stock of Five Ten shoes than anyone else, keen prices, clear and easy to use website, quick delivery. Even the invoice was nicely designed. 🙂”

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Posted 5 years ago

“Great item, great seller. I will be back.”

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Posted 5 years ago

“I have dealt with a large number of online bike supplies over the years but nothing comes near the customer service that Scotby Cycles provides. From the speed of delivery to resolving a Post Office problem was above and beyond normal customer service”

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Posted 5 years ago

“quick delivery well packaged first class service”

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Posted 5 years ago

“Great service as usual. Competitive prices and good discounts too Can't recommend them enough One very happy customer Will be returning again and again Above all good to deal with 🙂”

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Posted 5 years ago

“Having my bike serviced at Scotby Cycles has transformed its performance - well worth the cost. Plus, the staff are knowledgable, friendly and helpful. Will certainly return.”

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Posted 5 years ago

“Just a quick comment to say that I was really pleased with my recent purchase of Castelli Road Bike Gloves from Scotby Cycles. They arrived promptly after only a couple of days, were well packaged and in perfect condition and …dare I say it... fit like a glove :)”

Scotby Cycles 5 star review on 25th February 2020

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Posted 5 years ago

“Great shopping experience throughout for my first e-bike. Simon and Jed are very knowledgable in their field and that gave me the confidence I was in the right place. Thanks Guy’s!! Keith”

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Posted 5 years ago

“Speedy service and very pleased with my items I ordered 😁”

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Posted 5 years ago

“rapid service and good communication, product exactly as described”

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Posted 5 years ago

“Great Web site great service item arrived as per instructions”

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Posted 5 years ago

“Great to deal with and nothing was a problem.”

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Posted 5 years ago

“I usually call in the shop to buy when on my way home to Scotland and have bought several items of clothing. First time I have had anything delivered which was excellent experience. Great Elite Suito trainer, good price, great service. Thank you.”

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Posted 5 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews