Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering process was simple and the transaction was efficient and speedy. The delivery was delayed by two bank Holidays but not much you can do about that. Very pleased with product and service.”

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Posted 2 years ago

“Great professional cycle supplier with competitive prices excellent customer service with quick low cost delivery”

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Posted 2 years ago

“Excellent fast service & delivery. Product exactly as described and well packaged.”

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Posted 2 years ago

“Excellent quick service and good value for money.”

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Posted 2 years ago

“Great comms and speedy delivery”

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Posted 2 years ago

“Brilliant price. Super quick delivery!!!!”

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Posted 2 years ago

“Very efficient company, great service and great price. Received order very promptly. Will definitely use again”

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Posted 2 years ago

“Bought two items recently on separate occasions, very pleased great service. What more can you want 👍.”

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Posted 2 years ago

“order arrived quickly, no issues”

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Posted 2 years ago

“Quick delivery. Good communication. Very happy with bike.”

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Posted 2 years ago

“My Ortleib Quick Rack arrived as expected. Was dispatched promptly and packaged carefully. Very pleased with the whole Scotby Cycles shopping experience. Thanks.”

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Posted 2 years ago

“Dealt with by a polite and engaging young man who didnt try to convince me i needed something expensive, listened to my needds and made appropriate suggestion. Bought the bike as it seemed to tick all the boxes and a very convenient delivery was arranged. Have since used the bike and am very happy. The whole experience made me glad i shopped locally. Good personal service from someone with fine bike knowledge and genuine enthusiasm. Thank you.”

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Posted 2 years ago

“Found great pair of Adidas Free Rider Trainers, which were half the price of Adidad online, plus I prefer to shop with independents. Ordered on a Sunday and shipped first thing Monday. I contacted Scotby several days later as I hadn't received them by Thursday. Excellent customer service was received from Scotby when I checked the delivery status. Royal Mail (as bad ever) finally delivered them a week later, vs 2 days, which was no fault of Scotby. Great and responsive service and I will return - Thank you.”

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Posted 2 years ago

“Great product great price fast delivery. Sot on”

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Posted 2 years ago

“Great product at a great price. Delivered quickly too”

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Posted 2 years ago

“Well packaged and swift delivery. Great item that wasn't in stock elsewhere in the UK.”

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Posted 2 years ago

“Great service and fast delivery”

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Posted 2 years ago

“Bought two bags from Scotby on different occasions and they arrived on time and in great condition.”

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Posted 2 years ago

“Much better shop than it used to be, better range of bikes and gear but most importantly better staff. You used to visit the shop and the staff were very unhelpful, you felt like you were a hindrance. Now the staff are very helpful and very knowledgeable, it’s a much better experience altogether.”

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Posted 2 years ago

“Well wrapped parcel fast postage”

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Posted 2 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews