Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very great service and shoes arrived on the date and time.”

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Posted 2 years ago

“Expansive website which was easy to navigate. Choice of products was excellent with competitive pricing. I ordered a pair of FiveTen shoes from the website, which were a great bargain in their sale. The order was dispatched within a couple of days and arrived within 3 days. Very happy with both the service and shoes. I will certainly use Scotby Cycles again.”

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Posted 2 years ago

“Excellent range of goods, and competitively priced. Super fast delivery as well”

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Posted 2 years ago

“Excellent service from Scotby, thought I'd buy some wet weather shoes which were out of stock everywhere in my size, but these guys came up trumps, and they arrived within 48 hours or it could have been the next day even. But credit where it's due, it only cost an extra 3 quid for the special delivery. Ace service, thank you folks 😁”

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Posted 2 years ago

“The Ortlieb panniers arrived on time and protected with good packaging. We were impressed enough to order another back pack harness so both panniers can be used as rucsacs too”

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Posted 2 years ago

“Excellent service and quick delivery, only let down by royal mail strike. Great price too, much cheaper than all the big shops like CRC.”

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Posted 2 years ago

“Very good service. Found the lowest price for my Trailcross GTX shoes, and despite postal strikes and the pre Christmas madness, they arrived very rapidly via RM Express 48. First Class. Thanks 👍”

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Posted 2 years ago

“Fantastic customer service. Bought a product that had a small issue with it. I used the chat to speak to them and they got back to me very quickly via chat and email even in the run up to Christmas. They resolved the problem by replacing the part needed without question. They obviously knew what they were talking about with technicians on hand to help. I would definitely recommend them to anyone who wants to buy from a solid trustworthy company.”

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Posted 2 years ago

“Good price and very quick delivery on Catseye bike computer.”

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Posted 2 years ago

“There were problems with the courier company who were not accepting packages this was beyond Scotby`s control I was kept informed until this was resolved and I received the package”

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Posted 2 years ago

“Prompt service”

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Posted 2 years ago

“I was really impressed at the speed Scotby processed my order and got the goods to me in these difficult times.”

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Posted 2 years ago

“First time I've used Scotby. Trailcross boots arrived promptly from the shop and were well packaged. Boots great value for money. Will definitely use again.”

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Posted 2 years ago

“competitive pricing and free postage, what's not to like. Delivery took longer than expected but I suspect that was down to Royal Mail strikes.”

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Posted 2 years ago

“Very helpful staff Great service”

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Posted 2 years ago

“Excellent customer service and prices, I will def be using Scotby again. Many thanks”

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Posted 2 years ago

“Great service and top product, Thanks”

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Posted 2 years ago

“Great price compared to other retailers, kept informed about delivery etc too. Highly recommend.”

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Posted 2 years ago

“Very good price, quick shipping, well packaged. Quality business”

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Posted 2 years ago

“Great price, quick delivery. All you can ask for really.”

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Posted 2 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews