ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love our Clan Badge Whisky Glasses. They came quickly, carefully packaged, and they are beautiful. They'll be perfect "thank you " presents for our clan tent hosts at Grandfather Mountain Highland Games. Thank you!!”

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Posted 10 years ago

“I was very pleased with the whole procedure. I ordered my item and paid for it, then a few days later it arrived exactly as I had expected. Recommended.”

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Posted 10 years ago

“The best selection of Scottish and Clan products. The site is also a great source of information. Very user friendly site. I highly recommend it!”

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Posted 10 years ago

“Fabulous site, Great quality and choice and I love the fact that a huge amount of their products are sourcedand made in Scotland. They support a fair number of wee Scottish companies.”

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Posted 10 years ago

“Something for everyone! Gifts, & more!”

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Posted 10 years ago

“I ordered a few items, they were packed very well and arrived quickly. I emailed a question and they replied almost immediately! I love using this site to learn things and I will be ordering from them again in the future.”

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Posted 10 years ago

“I haven't bought anything as of yet but I have looked at your items, as someone who recently found out about my Scottish ancestry, I have developed an interest it truly authentic Scottish products such as clan pins etc. keep up the good work and Alba Gu Brath!!”

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Posted 10 years ago

“Fantastic selection of products and excellent customer service. As a Fraser, I also look forward to the "Friday Facts" and well written articles about castle and clan history, culture and Scottish lore. They take the responsibility of being a "Scot" seriously.”

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Posted 10 years ago

“We bought this somewhat blindly, and were pleased by the quality of the product. We are planning on placing an order for another Scot pendant through Scotclans. A Mac scotsman.”

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Posted 10 years ago

“Very happy with my tartan and kilt pin. Thank you”

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Posted 10 years ago

“Excellent company”

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Posted 10 years ago

“Excellent fast service, great product which was expedited delivery as I needed it quickly. Good communication from ScotClans, will definitely return for more purchases !!!!”

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Posted 10 years ago

“My order was shipped promptly, arrived in the USA in fine shape,in a timely manner and I was pleased with my Stewart Dress Tie.”

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Posted 10 years ago

“I ordered my family crest from Scotsclan and was absolutely delighted when Australia post delivered it to me a couple of days ago. Scotsclan were so helpful and quick in despaching their order to me. The shield with my tartan on it is beautifully made and I will hang it with pride for all to see. Thank you ScotCLAN well done. Marlene”

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Posted 10 years ago

“We bought the key chain for my dad to replace one he bought in Nova Scotia that broke recently. It was pretty worn out, and the ones we found here are the exact match! They shipped quickly and are exactly what we wanted!”

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Posted 10 years ago

“Purchased products were as described or better quality and came a week earlier than normal lead time.”

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Posted 10 years ago

“Being a Highland Scot, In exile,I have bought from many sites before, but since using this site , have found it far surpasses others i have used.”

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Posted 10 years ago

“Very good service on ordering by phone couldn't have been more helpful and excellent delivery”

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Posted 10 years ago

“Excellent web site easy to find what your looking for and the delivery was first class.I would highly recommend this company”

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Posted 10 years ago

“Scotclans is very professional and friendly, and everything I have got from them was the highest quality. They are my favorite go-to place for anything Scottish! David McNabb, Prescott, Az.”

Helpful Report

Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews