ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,924 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My package arrived in a timely manner which is quite an accomplishment since I live in the middle of Nowhere, Oklahoma where even an overnight expedited package takes two days to reach me. I am now also the talk of town because I received a package post marked from Scotland. I am very happy with the quality of the scarf that I bought as well.”

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Posted 10 years ago

“Both shawl and kilt pin are perfect! I have enjoyed listening to the surprise gift of the history of Scotland. Thank you.”

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Posted 10 years ago

“When my order was wait listed I received the information I needed assuring me that my item would be shipped soon-and it was! Love it!”

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Posted 10 years ago

“GREAT JOB! Exactly as ordered! You folks do a wonderful job for the High End Scottish Inn I work at. Thanks / Rick”

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Posted 10 years ago

“Very pleased to find the tartan clan badge in our clan name. Thank you very much!”

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Posted 10 years ago

“I couldn't be more please with my hat and scarf. Highest quality and great company response. I will order more.”

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Posted 10 years ago

“Very good company with prompt delivery. I wish you had blankets also. I would really love to have a blanket!”

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Posted 10 years ago

“Quality of the clooty back in my family's tartan was fab, exactly what I wanted. The packaging is always of high quality and environment friendly too.”

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Posted 10 years ago

“The tartan silk pocket square is great looking and very well made.”

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Posted 10 years ago

“Thank you Amanda and Rodger for you flawless service. I ordered two sets of glasses for Cochran .... They are beautiful . Our Son's best friend from childhood got married last Saturday October 3rd. He is thoughtful of his Scottish heritage , so to encourage this, I thought a gift on that line would be nice. He and his new wife are estactic. They love them. Your promptness made it possible to carry them to the wedding. Which I wasn't certain We would be able to do. I waited kinda late. But You came through for us. Thank you. Marti Shibles , USA you are a 10”

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Posted 10 years ago

“Very happy with my purchase, I plan to order again soon. Thank you very much!”

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Posted 10 years ago

“The quench is for a wedding that will take place next week but I hope that it will become a new tradition in our family. It is of beautiful quality and I am sure the bride and groom will be pleased when they see it. I know I am.”

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Posted 10 years ago

“Excellent service, enquiry dealt with in a friendly way. Thank you.”

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Posted 10 years ago

“Nice selection of merchandise; clear guidance in selection of goods; and shipping directly to my post office address. Very good. Thank you.”

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Posted 10 years ago

“I absolutely love my Kilt Pin! Thank you so much! The pin is beautifully crafted and the service was flawless. Thank you again Kindest regards, Peggy Duncan”

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Posted 10 years ago

“I ordered a tie and a garter from ScotClans and the products are beautiful. I needed both of them for my wedding and they made it possible by being so helpful and rushing my order. Thank you ScotClans!”

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Posted 10 years ago

“The product came in less than a week! I was very surprised and happy! Great shopping experience!”

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Posted 10 years ago

“Order was quick from the time of order. Fantastic prices as well As a Highlander from Scotland I thank you for a great service. Will be ordering items from Scotclans very soon. Thank you once again..john..”

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Posted 10 years ago

“Just received my phone case LOVE it. Very fast delivery. Have shown some of my Scottish friends. Think your going to have more sales. Thanks. Great service”

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Posted 10 years ago

“Fraser* Outlander* scarf. Excellence from ScotCLANS across the board in Every category. Ultra soft lambswool, no imperfections, most gorgeous colors: just as depicted in Outlander*, and well-woven. An unexpected PO-address problem was immediately resolved, resulting in no-delay Fast Shipping & it was safely well-packaged, too. This scarf will have frequent wear in town & country, with a classic penannular plaid brooch. (One major PR/product suggestion: please Do Consider a 84" scarf for us Taller People. ) We ARE referring ScotCLANS and will be making MORE ScotCLANS purchases.”

Helpful Report

Posted 10 years ago

ScotClans is rated 4.7 based on 3,924 reviews