ScotClans Reviews

Name: ScotClans
Address: Unit 4, 7 Sandport Place, Edinburgh
Rating: 4.71

4.7 Rating 3,923 Reviews

94 %

of reviewers recommend ScotClans

Company Reviews

Questions

Metrics

4.7

Based on 3,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01315550248

Email:

rodger@scotclans.com

Location:

Unit 4, 7 Sandport Place
Edinburgh
EH6 6EU

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ScotClans 1 star review on 3rd September 2025

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the Quaich, it was exactly as advertised and arrived quite fast. Thank you.”

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Posted 9 years ago

“I found the tie I really wanted on your web site...was able to order it easily and had a very reasonable delivery time. Cost was better than I hoped for, too. This was my first experience, but probably not my last with Scotclans. Thank you for a good product and great service.”

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Posted 9 years ago

“I ordered a tartan scarf and a circlet to close the scarf. I payed for quick delivery to the USA because Heritage Sunday at my church was only two weeks away. Everything arrived with time to spare and it good condition. In addition, the material quality of the scarf was excellent and I love it!!”

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Posted 9 years ago

“Excellent service my articles were delivered well before I expected them. I can only recommend Scotclans to you.”

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Posted 9 years ago

“I ordered two lightweight scarves in Ancient MacGregor tartan. The order arrived within the stated delivery period, was well packaged, and the scarves are just as I expected. This was a good service, with no problems.”

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Posted 9 years ago

“My order arrived within a short period of time, which is great considering it was shipped from Scotland and I am in Florida. I have had things shipped in the States that have taken way longer to arrive. The item was exactly as shown on the website and looks fabulous.”

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Posted 9 years ago

“Easy to find what you're looking for and I was impressed with the quick delivery to (basically) the other side of the world. Thanks Scotclans. - Claire (New Zealand)”

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Posted 9 years ago

“Thank you for your prompt delivery of my family's tartan tie - just in time for our Burn's dinner!”

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Posted 9 years ago

“Ordering was easy and my items arrived quickly. Margaret was very helpful. Thanks, ScotClans!!”

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Posted 9 years ago

“I live in the United States and was surprised at how quickly my purchase arrived. Not only was the phone case just what I wanted, its coloring was even nicer than the photos, it was made out of high quality materials, and it was carefully packed for the trip. Thank-you- I'll be a repeat customer.”

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Posted 9 years ago

“Delivery arrived on time as advertised. Well packaged and item was as described.”

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Posted 9 years ago

“The product was exactly what was advertised and the delivery was. prompt. The necklace I ordered looks much more expensive than it was. I will definitely order from ScotsClan again and will certainly revommend them to my friends and family”

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Posted 9 years ago

“Everything was at its best! The item was without any flaw and arrived quickly, the customer service was very friendly and answered every question. I found it very important that the item was wrapped carefully and that it arrived in an undamaged condition. So I can recommend this shop and say thank you again for this excellent service.”

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Posted 9 years ago

“The Galaxy S5 phone covers I bought are great!”

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Posted 9 years ago

“Beautiful quality products, colours are accurate and arrived quite quickly, thank you ScotClans Cath a proud Hamilton descendant :-)”

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Posted 9 years ago

“The staff of this company could not have been more helpful. I needed something different and they went out of their way to make sure they could supply. Definitely one of the best.”

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Posted 9 years ago

“Excellent service and beautiful sash....just wish I could purchase the same tartan for a skirt. Many thanks indeed, very pleased.”

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Posted 9 years ago

“It's beautiful. It makes a wonderful addition to my clan wall. I will be making more purchases in the future to complete my husband's clan wall. Thank you.”

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Posted 9 years ago

“one problem is that I could not know if the package was on it way and , I could not tack it , but other wise it is great”

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Posted 9 years ago

“Brilliant service, lovely lady took my order and was extremely helpful. I was thrilled to get the mini sash in my grannies tartan. We had a wonderful Burns Night. Thank you”

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Posted 9 years ago

ScotClans is rated 4.7 based on 3,923 reviews