Login
Start Free Trial Are you a business? Click Here

ScrapMyCarOnline.co.uk Reviews

4.8 Rating 749 Reviews
96 %
of reviewers recommend ScrapMyCarOnline.co.uk
4.8
Based on 749 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read ScrapMyCarOnline.co.uk Reviews
Friendly staff and drivers brilliant lad.
Helpful Report
Posted 1 year ago
Quick and easy to use, collected from home, no fuss sorted my paperwork, cash in the bank next day. Driver who collected my car was very nice and efficient.
Helpful Report
Posted 1 year ago
Dear Hallam,Thank you so much for taking the time to leave a 4-star rating for ScrapMyCarOnline.co.uk. We truly appreciate your feedback and support. We are thrilled to hear that your experience with us was quick and easy. Our aim is to provide a hassle-free service for our customers, and we are glad we could meet your expectations. It's great to know that the driver who collected your car was not only nice but also efficient. We thank you for choosing ScrapMyCarOnline.co.uk to take care of your car and we hope to serve you again in the future. If you have any further questions or require any assistance, please feel free to reach out to us. Once again, thank you for your kind words and for sharing your positive experience with us. Best regards, Paula
Posted 1 year ago
After receiving a quote higher than any other, I submitted my details and waited for their call. They promised to contact me within four hours, but reached out the next day. Their friendly colleagues explained they could schedule the collection for the following week and would confirm closer to the date to ensure I still wanted to proceed. Upon confirmation, they said one of their drivers would call me closer to the collection time. On the day, the driver called 20 minutes before arrival. When he arrived (a very friendly guy), he took a picture of my driving license, explained they would handle all the paperwork, and assured me that payment would be in my account by that afternoon or the following morning. Everything went very smoothly. The only reason I deducted one star is due to my lack of understanding of the whole process. While it all went smoothly in hindsight, I would have preferred more detailed written information about when, where the pick-up would be, how the payment transaction would be processed, and how long it would take. This would have put my mind at ease and assured me that everything was on track during their otherwise seamless transaction.
Helpful Report
Posted 1 year ago
Dear John,Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with 4 stars. We appreciate your positive feedback and are glad to hear that our colleagues were friendly and helpful during your experience. We apologize for any delay in reaching out to you and understand that clearer information regarding the pickup, payment process, and timeline would have put your mind at ease. We will make sure to address this concern and improve our communication in the future. Thank you again for choosing ScrapMyCarOnline.co.uk. We value your business and hope to serve you again in the future. Best regards, ScrapMyCarOnline.co.uk
Posted 1 year ago
I applied for a price on line they gave me one I was happy with a contractor contacted me for a collection day and time the money we agreed with was in my bank later that day - recommended service give it a try 👍
Helpful Report
Posted 1 year ago
Hi Robert, Thank you for your kind words and your positive review, it is much appreciated. Please do not hesitate to reach out to us should you be in need of our services again in the future. Best regards, Lena ScrapMyCarOnline.co.uk
Posted 1 year ago
.ok .]].].].]..].
Helpful Report
Posted 1 year ago
Thank you for your review.
Posted 1 year ago
ScrapMyCarOnline.co.uk is rated 4.8 based on 749 reviews