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ScrapMyCarOnline.co.uk Reviews

4.8 Rating 777 Reviews
96 %
of reviewers recommend ScrapMyCarOnline.co.uk
4.8
Based on 777 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read ScrapMyCarOnline.co.uk Reviews
Very helpful and informative very pleasant to deal with
Helpful Report
Posted 1 year ago
Many thanks for taking the time to leave us a 5 star review. We are pleased you received such a positive experience with us.
Posted 1 year ago
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Posted 1 year ago
Thank you for your review.
Posted 1 year ago
Needed to scrap my car and Scrapmycaronline were really good. They sent someone to collect the car from my door, gave me a reasonable price which was paid instantly into my bank and all the paperwork was done promptly. Really good service and great staff both on the phone and in person.
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Posted 1 year ago
Many thanks for taking the time to write us a great 5 star review, it is really appreciated.
Posted 1 year ago
Very reliable , gave me a quote then a date when they can collect it and the next day the money was in my account . They called me to remind me and called me to say what time they would be with me.
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Posted 1 year ago
Thank you for your 5 star review. Our staff try to keep our customers up to date with whats happening with the collection of their car as much as possible. This ensures the process is as smooth as possible for both the customer, and the collector.
Posted 1 year ago
Excellent service picked car up on fay arranged
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Posted 1 year ago
Thank you for your 5 star review. We are pleased to hear the process all went according to plan for you.
Posted 1 year ago
Very good always in contact
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Posted 1 year ago
Thanks for your 5 star review. Our team try to keep all customers updated with the progress of their collection.
Posted 1 year ago
Came out got the car no hassle paid same day and the exact price really reliable people and very nice to talk to helped with everything that was needed and very straight forward and understanding. Would definitely recommend if your in need of getting rid of a car excellent value for scrap prices too.
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Posted 1 year ago
We appreciate your excellent 5 star review, expressing how straight forward our service is. Glad our team explained anything that you were unsure about in such a professional manner.
Posted 1 year ago
Call handler very efficient and l appreciatethey busy nature of the business but was told the date then to be cancelled by the towing guy saidvhecwoukd come next day in the morning before lunch then said it would very around 6pm then bring back as l had a medical appointment and said he was in the area and would arrive within 15 minutes...waited in a total of 2 days but prompt communication with DVLA
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Posted 1 year ago
They were helpful and gave a good price
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Posted 1 year ago
Thank you for your 5 star review. We are really happy our team were there to assist you as efficiently as possible, and that you got a great price too.
Posted 1 year ago
It works well. It puts your vehicle on the scrap car market and you are contacted promptly with offers from several breakers so choosing the best offer is straight forward. In my case my car was sold quickly, collected within a couple of days and the money in my bank account the same day.
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Posted 1 year ago
Many thanks for your 5 star review. Glad you are happy with the turn around time of the collection of your car, and your payment hitting your account the same day.
Posted 1 year ago
Ok thenks bay
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Posted 1 year ago
Many thanks for your 5 star review.
Posted 1 year ago
Fast and prompt service would Recommend
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Posted 1 year ago
Many thanks for your feedback and recommendation of our services.
Posted 1 year ago
Excellent would definitely recommend!
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Posted 1 year ago
Many thanks for your 5 star recommendation
Posted 1 year ago
Great response and collection. Only downside is that I was made unaware I had to contact dvla that it had been scrapped and was being charged for road tax for 3 months before realising.
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Posted 1 year ago
Many thanks for taking the time to leave us a review. We have looked into your comments. Our records show your vehicle was submitted onto our system on 25/03 and was collected from yourself of 01/04. Your vehicle was disposed of through an authorised ATF who issued a Certificate of Destruction (COD) on 06/04. This should have automatically cancelled the vehicle off DVLAs system which, in turn then cancels your road tax. This was all completed within the timeframe stipulated by DVLAs terms and conditions being 7-14 days.
Posted 1 year ago
Second time I have dealt with scrap my car online. Both occasions have been very helpful and professional. Will definitely use them again in the future
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Posted 1 year ago
Many thanks for your 5 star review. We are really pleased that you were so happy with our service that you chose to repeat your business with us. It is very much appreciated.
Posted 1 year ago
Great, prompt and polite service.
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Posted 1 year ago
Many thanks for your 5 star review
Posted 1 year ago
Can't fault Scrap My Car. They offered a fantastic price for my rusty old relic that hadn't moved for 10yrs. They offered a much better price than their competitors and more than if I'd towed it in to the, not so friendly, local scrap car yard myself. When calling, the staff are friendly and helpful. The team are swift and responsive. They even checked and sent a smaller truck due to me living on a country lane. Simply had to email some ID and bank details in order to pay me. I was contacted by transport to arrange collection and the car was collected by a friendly driver within 2 days late in the afternoon. I was instructed to call the next morning, payment hit my account within a couple of hours. They didn't even damage the drive. I definitely recommend them.
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Posted 1 year ago
Many thanks for your 5 star review. We are thrilled that each member of out team delivered such a professional service for you. Our team try to work with our customers to assess the access for our transport to hopefully avoid any loading issues. Bank details are requested in advance to help speed up the payment process so its great you received your payment the same day as we aimed.
Posted 1 year ago
ScrapMyCarOnline.co.uk is rated 4.8 based on 777 reviews