SCS Reviews

1.5 Rating 1,718 Reviews

11 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,718 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

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Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How does SCS deliver?

Helpful Report

(3 weeks ago)

SCS delivers items by Own Driver and Courier.

Helpful Report

(3 weeks ago)

68.42%

Industry Average

“ Excellent delivery of my suite by Andy and Matthew kept me lnformed when they would arrive real friendly reference code ELW-152-418 ”

- ""

“ It's a end of October delivery but I'm delighted if gives me time to get the room decorated. ”

- Jacqui

“ The delivery drivers Ian and Deon were excellent.couldn’t get onto site for them so telling you instead.punctual delivery kept us informed all the time.Very courteous drivers . We are very pleased with sofa. Mr and Mrs capes. sofa was delivered at 10am 20/05/2023 ”

- Mr and Mrs Capes

SCS Reviews

Delivery - Average