SCS Reviews

1.5 Rating 1,868 Reviews

10 %

of reviewers recommend SCS

Company Reviews

Questions

Metrics

1.5

Based on 1,868 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 62%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does SCS deliver? How long does SCS take to deliver? Does SCS deliver on time? How is accuracy and good condition of items delivered by SCS?

Returns

How is SCS returns process?

Customer Service

How can I contact SCS? How quickly does SCS resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of SCS.

Visit Website

Phone:

0800 731 0048

Email:

scsonline@scs.co.uk

Location:

45 49 Villiers Street
Sunderland
SR1 1HA

How does SCS deliver?

Helpful Report

(1 week ago)

SCS delivers items by Own Driver and Courier.

Helpful Report

(1 week ago)

60.55%

Industry Average

“ The delivery drivers were on time polite quick no problems ”

- Sonia etherington

“ Very pleased exceptional delivery guy’s friendlyhelpful . The weather was awful pouring rain but they had a smile on their faces. Well done Kev and Aaron. Personal reference code BDW-436-651 ”

- Anonymous

“ Sales to delivery staff was excellent Mike (717) and rice(294) were helpful on delivery. ”

- Anonymous

SCS Reviews

Delivery - Average