Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually sent mine back as it was not what I expected, but no quibbles at all so excelent customer service”

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Posted 5 years ago

“Good quality product and service”

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Posted 5 years ago

“Beautiful products and delightfully packaged !”

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Posted 5 years ago

“High quality bedding and good service!”

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Posted 5 years ago

“I like secret linens very much, particularly as the linens do not need ironing, which has been useful during the lockdown. I have ordered two sets, and am possibly ordering another for the spare bedroom. All the linens are comfy and snuggly, and warm in winter, and breathable in summer . They have been ideal both in our heatwave , and also the winter. Definitely recommended.”

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Posted 5 years ago

“Absolutely love them, the best linen bedding I’ve ever bought. Adore the colour.”

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Posted 5 years ago

“I’ve ordered several times and never been disappointed. Most recently, bought linen duvet covers and pillows for my kids - they’re beautiful and now I want some!”

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Posted 5 years ago

“Love the duck egg linen valance.Fits well and is of good quality.”

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Posted 5 years ago

“Loved the first set of white cotton sheets, so I bought another set. Really comfortable. Beautifully presented in package and a complimentary cuppa to start the day. Highly recommended. Thank you.”

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Posted 5 years ago

“Fantastic bedding. Great service x”

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Posted 5 years ago

“We are really pleased with the linen bedding we bought form Secret Linen and have already recommended it to others.”

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Posted 5 years ago

“Just had another good nights rest under my nice new sheets.”

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Posted 5 years ago

“I couldn’t be more delighted with the linen I recently bought. The colours all blend beautifully with each other and the quality of the material is excellent. I have used cream, natural and sage linen on the one bed and it looks so inviting. They are generous in size and very well made. I am waiting for a delivery of pillows and duvets (which has been slow from the manufacturers, but was explained as being due to Covid19) and will review those when I receive them.”

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Posted 5 years ago

“Washed once so far but lot of fluff collected in tumble dryer. Wary of drying like that again. Delivery not made on day requested.”

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Posted 5 years ago

“Beautiful looking bedding with great service haven’t tried it on our bed yet because we are redecorating our bedroom.”

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Posted 5 years ago

“The product itself is gorgeous - I ordered a set of kingsize linen and have slept really well in it each night. It all comes beautifully packaged. I am delighted.”

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Posted 5 years ago

“Love your linen bedding 5”

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Posted 5 years ago

“Beautiful products & fast & effecticent delivery.”

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Posted 5 years ago

“Great personal service”

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Posted 5 years ago

“My square pillow cases came beautifully packed. They fit my pillows really well and they wash wonderfully well and I didn't need to iron them. I probably will every 4 wash or so. I would buy again.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews