Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely linen, great ,friendly and caring service”

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Posted 5 years ago

“Great service and really excellent products”

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Posted 5 years ago

“Secret Linen’s products are delicious! Delightful colours, generous sizing, smooth and luxurious quality and to top it all they wash well and easily. Thank you for your bed linen and towels - we love them all 💖”

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Posted 5 years ago

“Best products ever. I love it.”

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Posted 5 years ago

“Excellent product to match the first class service provided. Loving my new purchase”

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Posted 5 years ago

“Great choice. Fantastic product. The quality of the bed linens is very high. Quick and easy to order and delivered within a few days.”

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Posted 5 years ago

“Packed beautifully. Great quality. A small business with lovely attitude.”

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Posted 5 years ago

“Excellent linen sheets, but the king size are too big and hang on the floor at each side. They do not need ironing, which is great.”

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Posted 5 years ago

“Lovely quality I will definitely be ordering again.”

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Posted 5 years ago

“Lovely product and beautifully presented. Will definitely use Secret Linen Store again, thank you 😊”

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Posted 5 years ago

“Great communication and friendly service. Feels personal and they really want you to enjoy the products and get exactly what you want.”

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Posted 5 years ago

“Everyone is very helpful and when I returned an item my a refund was issued very quickly”

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Posted 5 years ago

“Great products at great prices. I love that the deliveries are packaged in an eco friendly fashion and the little extras included with the parcel. I wouldn’t go anywhere else for my bedding.”

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Posted 5 years ago

“Great quality and speedy service.”

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Posted 5 years ago

“High thread count, high quality bedding. Good value in the sale. Service and delivery excellent.”

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Posted 5 years ago

“Great sheets, helpful & easy website, and excellent delivery agent. All very satisfactory. Thanks. EV”

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Posted 5 years ago

“This is the 2nd set of bed linen this time in Pebble Grey and linen and it’s gorgeous! Lovely soft colour and as always beautifully made, packed and delivered quickly. I can’t fault anything and will be buying curtains soon!”

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Posted 5 years ago

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Posted 5 years ago

“Excellent choice of bedding. Colours and patterns are always lovely and the quality of the bedding at such a good price is joyful. I haven't purchased any bedding from anywhere else since I discovered this jem of a website.”

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Posted 5 years ago

“Great friendly help over the phone with choosing linen colours. (Samples sent in post to assist choice - great!). Nice handwritten note in with samples offering help if needed. Ordered a Super King duvet cover etc and everything arrived very promptly. Very happy with colour (exactly matched sample) and loved the quality. Have washed once and it looks like it will continue to wash well too. Made in Portugal was another big incentive to purchase from Secret Linen. Quality way way above another linen duvet cover purchased from a big partnership retailer. 100% will buy again from Secret Linen.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews