Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know about the store but the Duvets I bought are fantastic quality linen and I am very pleased. Thanks so much!!”

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Posted 6 years ago

“Secret Linen Store put so much effort into my parcel, it was a nice touch. I will definitely be ordering more of their lovely things.”

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Posted 6 years ago

“The quality of the linen is wonderful. Is it OK to love the packaging? Well, I love that too! . Super comfortable and surprisingly ,warm on these chilly nights.”

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Posted 6 years ago

“The quality felt amazing and it all looked superb. Sadly my husband didn’t like the dark blue colour I had chosen - so had to send back.”

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Posted 6 years ago

“Great product, great price, great service and fast delivery”

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Posted 6 years ago

“Beautiful quality linens and fast delivery”

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Posted 6 years ago

“As expected. Great colour”

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Posted 6 years ago

“Great customer service and delivery. The linen blackout curtains exceeded my expectations; gorgeous colour, quality and they fall so nicely.”

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Posted 6 years ago

“Very friendly service. Beautiful linen bedding.”

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Posted 6 years ago

“Linen sheets are lovely but the fitted sheet is too big and hence rucks up.”

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Posted 6 years ago

“Really lovely linen - beautifully packaged. There was the tiniest blemish on first but the exchange procedure was perfectly handled and had a brand new duvet set within a few days. Would definitely use the company again. That said, When thinking about the planet, I’m a little disappointed to have started getting marketing leaflets/letters through my door...”

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Posted 6 years ago

“Lovely quality linen, arrived quickly in a paper bag. Never buying my linen from anywhere else!”

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Posted 6 years ago

“It's a beautiful linen...”

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Posted 6 years ago

“Quality linens and classic looks.”

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Posted 6 years ago

“Happy with new linen sheets and covers. Amazed at how warm they are compared with cotton. Hope that’s not a problem in the summer.”

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Posted 6 years ago

“Lovely quality product which would recommend to friends!”

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Posted 6 years ago

“Very attentive, helpful, speedy, efficient. A wonderful store with wonderful service”

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Posted 6 years ago

“Beautiful and comfortable - won’t be buying bed linen anywhere else from now on!”

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Posted 6 years ago

“I loved my experience with Secret Linen. They were very helpful and I am delighted with my 600 thread count satin smooth duvet covers. Thank you so much. Val”

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Posted 6 years ago

“So pleased with my original purchase that I have placed a second order. Easy website, fast delivery and throw was exactly the colour I was expecting - good job!”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews