Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality and well worth the cost. Much more luxurious than other expensive bed linen.”

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Posted 6 years ago

“Bought the bedding as a Christmas present so haven’t used it. Looks and feels beautiful. Really pleased with the purchase.”

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Posted 6 years ago

“Gorgeous, great quality bedding”

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Posted 6 years ago

“I bought the hotel stripe bed linen, I was very impressed with it so I ordered another set. Fast delivery and very reasonably priced compared to other websites.”

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Posted 6 years ago

“I have now invested in several pieces of bed linen......tiny stripe, artichokes and 100% linen. I say 'invested' because, for me, these are considered purchases BUT I love every single item. I am an insomniac but I swear that I now sleep better, deeper and longer when using these products and you cannot put a price on a good night's sleep.”

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Posted 6 years ago

“I am enjoying my lovely bed linen......great colours.....and generous sizes. Very efficient service too...thank you.”

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Posted 6 years ago

“Lovely linen, always beautifully packed and prompt delivery.”

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Posted 6 years ago

“Easy to use, good representation of the bed linen”

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Posted 6 years ago

“Wonderful experience and beautiful bed linen. Colors all soft and compliment each other. Can't wait to get into it every night.”

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Posted 6 years ago

“Excellent and quick delivery. Superb quality linen valance. Beautifully packaged. Will shop with the secret linen store again.”

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Posted 6 years ago

“Amazing! Everything from the service, to the actual product and gorgeous packaging :)”

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Posted 6 years ago

“I bought a set of the antique white 600 thread bed linen and in reality it is great rather than any white. Also 490 thread of a different brand felt nicer and softer.”

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Posted 6 years ago

“Spoke to the team on the phone to check some details before buying and they were most helpful. The parcel arrived promptly and was beautifully packaged and with some personal touches. Loved the eco friendly packaging too. All recyclable!!”

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Posted 6 years ago

“just love it all”

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Posted 6 years ago

“I absolutely love my new bedding. It is so soft and well made and looks stunning. I will be buying from you again Prompt service and beautifully packaged”

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Posted 6 years ago

“The customer service is excellent and I will definitely be going back to the secret linen shop again.”

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Posted 6 years ago

“Lovely duvet cover, stylish, classy and well made. Arrived in recyclable packaging always a bonus.”

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Posted 6 years ago

“Never buy here anymore. The quality of the product is really bad.”

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Posted 6 years ago

Good Morning Lucas Thank you so much for taking the time to review your latest purchase with us here at Secret Linen Store. We are so very sorry to hear that the White Linen is not quite right, please forgive us. We will be in touch with you today to get this sorted out for you. Please do let me know i if i can be of any more help. Kind and Comfy Regards Jodie

Posted 6 years ago

“Not a huge range, but really good quality and you can choose the feel of the bedding which is a bonus. Also the colors match accross the ranges so a fitted duck egg sheet matches the duck egg quilt covers in other styles and it all washes really well. We wont shop anywhere else now.”

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Posted 6 years ago

“Love this bedding. Good quality and very stylish. Very swift delivery and well packaged.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews