Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very easy. Delivery was on time if not arrived before due date.”

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Posted 5 years ago

“Lovely just as described”

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Posted 5 years ago

“Love my duvet set in spice. Feels lovely to snuggle into at night. Thank you.”

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Posted 5 years ago

“All contact and subsequent service and goods superb!”

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Posted 5 years ago

“Best duvet and linen we have ever bought.”

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Posted 5 years ago

“Secret Linen has become my new indulgence... I started with a duvet cover and was so impressed I’ve now kitted out the house with linen and cushion covers!! Always a joy to receive and always impressed with the quality and colour palate true to pictured on the website.”

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Posted 5 years ago

“Excellent product, beautiful packaging, swiftly dispatched - Thank you”

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Posted 5 years ago

“Beautiful quality bedding, thank you, very speedy delivery too”

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Posted 5 years ago

“Excellent quality goods and quick service. I would highly recommend this company.”

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Posted 5 years ago

“Beautiful quality linen for beds. Would highly recommend.”

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Posted 5 years ago

“Lovely quality, so pleased with the first set I bought another. Can’t wait for new designs so I can be tempted again. The fabric is so soft and makes me feel really cosy on theses cold nights. Excellent delivery time especially as I live in France. Thank you very much.”

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Posted 5 years ago

“I have purchased several bed linens from Secret Linen Store and I must say that the quality is fantastic! Lovely and soft material, excellent for good night sleep. I absolutely love their products and will continue to shop there!”

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Posted 5 years ago

“I’ve bought several sets of bed linen and towels and recently a new duvet from Secret Linen over the years. Everything without exception has been excellent. I knew there would be a delay delivering my last order as it had to be made for me as I was buying emperor size items. I was kept fully informed of the progress of my order. Put simply I wouldn’t go anywhere else. Highly recommended.”

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Posted 5 years ago

“Superb courier service (the one hour slot is so helpful), items packed in eco friendly wrapping, and best of all, beautiful bedding at a very reasonable price. A minor query about my order was answered with seconds. I am beyond impressed.”

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Posted 5 years ago

“My husband always had to have a blanket on top of the duvet,me felt like a brick on me , my new duvet is the best thing ever”

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Posted 5 years ago

“Great duvet. Cosy and warm.”

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Posted 5 years ago

“I have lots of secret linen things.. pillows, sheets, towels ,bed linen , throws . Cushion covers. And I am very pleased with the quality.”

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Posted 5 years ago

“quick delivery - beautifully packaged - felt really special when arrived - would buy from again”

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Posted 5 years ago

“As I expected, beautiful linen sheets. Beautifully packed and good service.”

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Posted 5 years ago

“Really easy and clear to navigate - can’t wait for the sheets to arrive”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews