Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Utter Bliss ! we ordered the olive green bedding, it arrived 2 days later (in the middle of the Christmas hols). The bedding is perfect on our skin, seems to regulate our temperature, best nights sleep! now to decide which colour to order next so we can take the bedding off and wash it ! Thank you x”

Helpful Report

Posted 6 years ago

“This is my 3 rd set of pillowcases, such good quality, great customer service, and price is reasonable”

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Posted 6 years ago

“Brilliant service and product as always - thank you! My new duvet cover and sheets are so cosy.”

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Posted 6 years ago

“excellent choice, excellent service, swift delivery, quality product. v happy.:-)”

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Posted 6 years ago

“Their staff are very friendly and respond very quickly regarding any queries. Their linen is fab”

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Posted 6 years ago

“products are always top notch wash well and are a comfort on my beds”

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Posted 6 years ago

“I have ordered twice now from secret linen store and my products arrived very quickly. Beautifully wrapped. The quality of the things I ordered, two fitted sheets and a beautiful quilted throw for my bed, were really excellent and I was extremely satisfied.”

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Posted 6 years ago

“Great choice; prompt delivery and generous returns period. Found exactly what I was looking for and love my new linen bedding and throw.”

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Posted 6 years ago

“I love everything about this place! The products are just exquisite. The shopping is easy and the delivery fast - and I must mention the environmentally friendly packaging! No wonder I keep coming back.”

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Posted 6 years ago

“just super friendly and helpful people, no pressure, no gimmicks, a model in "how to treat a customer"”

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Posted 6 years ago

“Really lovely soft duvet cover and pillow cases. Really delighted.”

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Posted 6 years ago

“Best linen ever!!”

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Posted 6 years ago

“I ordered a set of Midnight blue duvet cover , I received it in beautiful packaging within one day after ordering,I am very pleased with the design, sewing and fabric quality. Thank you very much snd I will definitely have more purchases from this shop.”

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Posted 6 years ago

“Great quality, great service, thank you”

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Posted 6 years ago

“Very happy to have found the Secret Linen Store! Beautiful bed linen and brilliant service.”

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Posted 6 years ago

“The service was great, my bedlinen arrived very quickly. The colour is exactly as shown on the website and the duvet & pillow cases are wonderfully soft and snuggly. My only complaint is that the fitted sheet doesn’t seem to be the same thread count & it is rough. My husband really doesn’t like it at all. I am hoping with a few washes it will soften up - I have told him that anyway.”

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Posted 6 years ago

“Excellent customer service and good quality bedding”

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Posted 6 years ago

“I absolutely love my new sheets! Getting out of bed every morning has never been this difficult, they are just the coziest comfiest things. I also loved the packaging, and the personal touch of the little tea bag. Delighted!”

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Posted 6 years ago

“Super quick delivery and love the sheets...satin soft and generous size!”

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Posted 6 years ago

“Quality of the bedding is lovely washes well. Looks good to.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews