Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the teasel design bed linen - colour is perfect. Prompt delivery and packaged very well.”

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Posted 6 years ago

“Excellent quality really impressed also came very quickly presentation was second to none plus has a gorgeous lavender t-bag....kind gesture”

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Posted 6 years ago

“Great quality towels and bedding, reasonably priced and easy to order 😊what’s not to love??!!”

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Posted 6 years ago

“Arrived quickly , excellent quality never can tell from the pictures but the bedding we ordered is lovely very luxurious material and feel , also arrived nicely packaged will definitely order again thanks”

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Posted 6 years ago

“Prompt delivery and quality products. Very satisfied returned customer!”

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Posted 6 years ago

“Delighted with the sheet I bought (using it as a bedspread), which is why I then decided a navy square pillow case would be perfect. My only disappointment is that it is not 'Oxford' style,not that you indicated it would be.”

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Posted 6 years ago

“Thank you. I make a new order”

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Posted 6 years ago

“Beautiful duvets. Lots to choose from and very quick delivery”

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Posted 6 years ago

“Beautiful duvet set and brilliant service. Thank you Molly and Harriet!”

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Posted 6 years ago

“Lovely bedding. It’s so nice to have more choice than just white for emperor size bed. Loved the brown paper packaging too.”

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Posted 6 years ago

“Excellent linen and service”

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Posted 6 years ago

“Amazing service , incredible products!!”

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Posted 6 years ago

“Incredibly friendly and helpful. Amazing products x”

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Posted 6 years ago

“I ordered the 600 count silver grey bedding and it is gorgeous lovey quality lovely colour and a "dream" to sleep in. I have not washed them yet but hope I wont be disappointed. Will certainly order more in the future. The delivery was efficient also.”

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Posted 6 years ago

“Delighted with efficient friendly service, the valance is as described and just what was required - thank you - I’ll be back - Louise May”

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Posted 6 years ago

“I ordered four king size pillows during the Christmas break so had to wait slightly longer than usual for them. However, when they arrived I was delighted with the quality - and the canvas storage bags they arrived in (a nice touch) have since been utilised to make four lovely big grocery shopping bags so haven’t gone to waste. The one slight criticism I have is not knowing how long they would take to arrive, or how, but that could have been due to the company being closed during the festive break. I did email in the New Year to check the order was progressing and had a very quick and positive response. I wouldn’t hesitate to order from Secret Linen again in future.”

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Posted 6 years ago

“Love my bed linen you do the best bedding pleases. Keep it up thank you from Anitax”

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Posted 6 years ago

“The est bedding and service I've ever had”

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Posted 6 years ago

“I was passed the details for the secret linen store from a friend. Everything is fantastic. The servic,the packaging the attention to detail! And the product is so beautiful. Thank you.”

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Posted 6 years ago

“I absolutely love the linen bedding I ordered and the good as goose duvet and dreamy as down pillow. So luxurious and cosy! I’ll definitely be coming back when I need more bedding! It feels and looks fantastic!”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews