Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have wanted to try linen bedding for a long time. Am not disappointed!! It is beautiful to sleep in and has surpassed my expectations. Delivery was very quick and the newsletter and teabag was unexpected. Will definitely buy from secret linen store again.”

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Posted 5 years ago

“Good quality so far but still waiting for my duvet order”

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Posted 5 years ago

“I love the Dusky Pink bed linen and am saving up to buy more. Thank you.”

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Posted 5 years ago

“Love my bedding so much, I’m getting another set!”

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Posted 5 years ago

“Good quality products and quick delivery.”

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Posted 5 years ago

“My toppers arrived and OMG, they are fab! One is a gift and I can’t wait for them to try it out! Thank you, thank you, thank you!”

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Posted 5 years ago

“Beautifully soft linen, colours exactly as pictured”

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Posted 5 years ago

“Usually all products are excellent. I was however very disappointed with the Good as Goose pillows that I ordered”

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Posted 5 years ago

“So far all excellent.”

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Posted 5 years ago

“I’ve ordered linen bedding before from other retailers. This linen was far superior! I’m so happy with it. I don’t think I’ll buy from anyone else now. Delivery was quick too. And everything was beautifully packaged. It was like receiving a gift! It’s been washed twice now and just gets better. It does crease quite a bit, but I love that look. Thank you Secret Linen Store! X”

Secret Linen Store 5 star review on 9th October 2020

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Posted 5 years ago

“I have an empire size bed, and struggled to find bedding to fit. UNTIL I found secret linen. There brilliant.”

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Posted 5 years ago

“First time I’ve used secret linen. Fantastic quality pillows which I’m thrilled with. The service was brilliant and I loved my linen bag to store pillows in. I will definitely be coming back to shop here again.”

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Posted 5 years ago

“Love my new bedding quality products. Thank you”

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Posted 5 years ago

“Fantastic customer service, took something back and was a zero hassle refund. Then bought something else from the store and love the quality. Really good and good value for money”

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Posted 5 years ago

“I will always order from and recommend the Secret Linen Store whenever possible. Their service is second to none and their products are beautiful.”

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Posted 5 years ago

“Excellent product and prompt delivery”

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Posted 5 years ago

“Beautiful linen and extremely helpful staff. Thank you”

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Posted 5 years ago

“My linen arrived beautifully wrapped, with a newsletter and free teapots t bag. The sheets and pillowcases that I ordered were good quality, especially considering the reasonable price. I usually buy my sheets from a well know company selling white bedlinen but thought that I would try somewhere else and am please that I did as I saved a lot of money for a similar product!”

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Posted 5 years ago

“Just LOVE this company. Wonderful bed linen - superb quality and in my opinion very reasonably priced. Great customer service too. White Company watch out - these guys are very good indeed!”

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Posted 5 years ago

“I have always loved your linen great colours and quality! Also so individual are the goodies!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews