Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering very simple. Items arrived in time frame quoted. Pleased with the quality of the cotton. Would definitely use Secret linen store again.”

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Posted 5 years ago

“Excellent product, delivered quickly and I was pleased to find out it was a local company.”

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Posted 5 years ago

“Lovely product - like the linen / cotton mix; good website, excellent service. I like to buy from smaller companies and that the bedding is made in Portugal. Well done.”

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Posted 5 years ago

“In a world of high expectations, it is rare to find those expectations exceeded. Secret Linen Store exceeds expectations. The quality of the products is absolutely exceptional, beautiful fabric, well constructed and washes well time and time again. Communication with Secret Linen Store is also extremely good, they really do know their stuff and nothing is too much trouble. I highly recommend this business.”

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Posted 5 years ago

“I am absolutely delighted with the throw I bought. The quality is exceptional and the colour is really pretty. I think it is very good value for the money and would recommend it to my friends. Delivery was prompt and packaging was more than adequate. An enjoyable shopping experience all round!”

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Posted 5 years ago

“great quality!”

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Posted 5 years ago

“Excellent as usuaul”

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Posted 5 years ago

“Incredible, comfortable, beautiful bed linen. I can’t wait to get to bed each night!”

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Posted 5 years ago

“Adore our new bed linen, looking forward to ordering more. Thank you.”

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Posted 5 years ago

“Excellent customer service and good quality fabrics.”

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Posted 5 years ago

“I really liked the brown paper packaging. I really appreciated the little extra gift. I did like the fact that the parcel arrived so quickly. But most of all, I really liked my new towels, even the fact that they were twice as long as they were wide, which I think I prefer to the “squarer” styles from years gone by! Thank you Secret Linen Store.”

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Posted 5 years ago

“It was really difficult to source Mocha coloured balance until I came to Linen Store. Thank you for having a varied range of colours. Size and quality is excellent. Service is excellent thank you”

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Posted 5 years ago

“I just bought a fitted sheet and mattress protector. Quick delivery, great packaging, complimentary tea and hidden 12% discount on the next purchase. I can't wait to add to my collection”

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Posted 5 years ago

“Lovely quality item - arrived as described.”

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Posted 5 years ago

“Love the quality, love the packaging , Just love the thought and effort, you guys do Great job”

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Posted 5 years ago

“Absolutely beautiful linen- a joy!”

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Posted 5 years ago

“Love this company very high quality linen”

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Posted 5 years ago

“Perfect natural bed linen. I have had two sets and love them both.”

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Posted 5 years ago

“Wonderful linen, delivered as expected and with the environment always in mind. Been enjoying this linen for a few weeks now and can highly recommend.”

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Posted 5 years ago

“Fab bed linen, reasonably priced, beautifully packaged.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews