Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my teal linen curtains ,they drap well and are a nice deep teal colour”

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Posted 5 years ago

“Fast delivery and lovely product. Highly recommend :)”

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Posted 5 years ago

“Really love your Customer Service... It's as good as your wonderful products. Thank you.”

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Posted 5 years ago

“Good product, delivery and presentation”

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Posted 5 years ago

“We are very pleased with our recent purchases, which all arrived beautifully packaged.”

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Posted 5 years ago

“Lovely linen. Quick delivery. Excellent product”

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Posted 5 years ago

“A very kind and professional company. Beautiful styling and the quality is really really lovely. I love my two purchases and have to say anything I needed to know the team where prompt and very professional with anything I needed . I will say again I am very lucky to have found this company . Much love Bridget Harte”

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Posted 5 years ago

“Very good quality as always but colour was a slight disappointment. My item is much darker than the image on the Web page indicates. Perhaps SLS changed the fabric but jot the marketing photos.”

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Posted 5 years ago

“Gorgeous, great quality bedlinen, arrived beautifully wrapped, speedy delivery. What’s not to love?”

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Posted 5 years ago

“Third or fourth order I have placed with the Secret Linen Store - my go to place for household items. Always pleased and happy with what feels like personal service. Thank you!”

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Posted 5 years ago

“Speedy delivery, beautiful products and my bedroom looks like a hotel now!”

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Posted 5 years ago

“Delighted with the sheet. Generous size for queen size bed. Always like your bed linen.”

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Posted 5 years ago

“Loving the product”

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Posted 5 years ago

“fantastic quality linen. lovely deep fitted sheet that easily covers my mattress and topper. i can't imagine buying my bedding anywhere else from now on.”

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Posted 5 years ago

“Amazing quality and even more amazing customer service. I am extremely picky about bedding and I was delighted when I tried Secret Linen Store for the first time. Would definitely Italy recommend it.”

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Posted 5 years ago

“Lovely quality, great range and good value. The fitted sheets don't stretch tightly over even quite deep mattresses, which is a pity as the sheets can ruck up during the night - better to do a full range for the majority of customers' mattresses and get a better fit, with the option for a deeper sheet for really deep mattresses: this might offer a better feel than the current "one size fits all" because it doesn't really fit my king size mattress as well as it could, which is a shame. No such problems with the pillow cases and duvet covers, which are just right. Towels, which I hadn't bought before are good, though a really soft, luxurious option would again be good.”

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Posted 5 years ago

“Very good items”

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Posted 5 years ago

“Amazing customer service. Fast delivery and fast refunds. I wish the curtains had matched our sofa colour as I definitely would of kept them. Such amazing quality!”

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Posted 5 years ago

“Lovely covers just what I wanted”

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Posted 5 years ago

“Love the colour and feel of our linen sheets and very happy with the store, thank you!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews