Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed 2 super king-size pillow case's,looked at secret linen website,and found exactly what I was looking for,good quality pillow case,smooth super quality,reasonable price”

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Posted 5 years ago

“Beautiful linen at affordable prices, washes well and changes the look of the room. My go to place for new bed linen every time.”

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Posted 5 years ago

“Great service, love if the duvet cover. Pillow cases could be just a fraction bigger.”

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Posted 5 years ago

“Dear Secret Linen Store Thank you so much for the excellent service through this difficult year, much appreciated. Your linen goods are of a very high quality and nothing is too much trouble for your staff. Have purchased comfy linen sheets snuggly towels and your relaxing lavender candles. Something to look forward to at the end of the day whilst sipping your complimentary lavender tea. Thank you, see you again soon!”

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Posted 5 years ago

“Great customer service and product. We just love the look and texture of their washed linen. After purchasing our first set of bed linen we made the mistake of buying a duvet cover from somewhere else and regret it. Definatley sticking to Secret Linen in future.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Fabulous quality and lovely company to deal with.”

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Posted 5 years ago

“Thank you to the staff of Secret Linen Store for taking the time to look up my previous orders so that I could re-order fitted sheets to the correct dimensions. This company has great quality products. 5 Stars!”

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Posted 5 years ago

“Beautiful products, packaged nicely and delivered promptly. What more could you ask for.”

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Posted 5 years ago

“Excellent quality products. Great customer service. Fast deliveries. Good choice of delivery partner DPD. Ordered the relaxed denim natural linen blackout curtains (2 pairs). They look and feel fabulous.”

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Posted 5 years ago

“The linens are lovely, soft and snuggly, and the right temperature in winter and summer. I have bought three different sets.”

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Posted 5 years ago

“The best quality bed sets I've had & Great service Definitely would recommendto everyone 😀”

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Posted 5 years ago

“Good size Super King Linen pillowcases. Excellent service :-)”

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Posted 5 years ago

“We love the sheets ...they are the best and feel lovely to sleep between.”

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Posted 5 years ago

“Have just received my 4th order. Quality of the products are amazing. Excellent value for money and lovely designs. Very happy to have discovered Secret Linen Store.”

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Posted 5 years ago

“Luxurious linens and first-class service.”

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Posted 5 years ago

“Loved the bed linen; beautifully packaged and delivered quickly”

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Posted 5 years ago

“If you prefer to sleep under stiff starched sheets avoid the Secret Linen Store. If however you want to sleep under sensuous bohemian decadence these are the sheets for you. Soft and comforting, gorgeous colours and generous sizing... well worth every penny.”

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Posted 5 years ago

“Arrived on time, beautifully packaged and the nicest bed linen I have ever used, will definitely buy again!”

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Posted 5 years ago

“Over the past twelve months I've ordered and received a duvet and some pillows. Both fabulous. Thank you.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews