Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like lying on a bed of heaven! The linen keeps so cool and really suits our bedroom decor.”

Helpful Report

Posted 6 years ago

“Lovely products and great quality. Personal tough with my order and super fast delivery, will be ordering again soon!”

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Posted 6 years ago

“I have bought a few sets of Secret Linen Store’s bed linen, the quality and service is always excellent!”

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Posted 6 years ago

“These fabulous ladies know their stuff when it comes to sumptuous bed linen and competitive prices. Everything is manufactured in the UK or Europe and I like the idea the team are in touch with their supply chain from start to finish. The bedding and towels wash well ( as you would expect ) and when I sink into my bed at night I imagine this is how it might feel to sleep on a warm and comforting cloud. Fantastic products and wonderful service thank you Secret Linen Store”

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Posted 6 years ago

“Lovely reasonably priced products. Fast service, beautiful fabric. Couldn’t be more delighted.”

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Posted 6 years ago

“My favourite bed linnnnen in the world I am in love xxxxxxxxxx”

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Posted 6 years ago

“U”

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Posted 6 years ago

“Lovely bed linen and good value for the quality. It makes me feel really pampered. I’ll definitely be back for more. Quick delivery too and beautifully and sustainably packaged.”

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Posted 6 years ago

“Beautiful high quality products - perfect ....”

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Posted 6 years ago

“Terrific, speedy service and lovely products (washed linen bed set and curtains). Fairly priced too. Very pleased. Will order again.”

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Posted 6 years ago

“Very speedy delivery, deliciously soft linen and a lovely message from Molly & Harriet that made me smile during lockdown!”

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Posted 6 years ago

“Absolute pleasure to shop with the Secret Linen Store and we are delighted with the beautiful set of 600 thread plain white bed linen. ‘ Doubt that this company will be a “ secret” once the word is out! Many thanks and best wishes. JB”

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Posted 6 years ago

“Beautiful products & excellent service”

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Posted 6 years ago

“I was very impressed with this beautiful linen. I ordered a European king size fitted sheet and matching pillow cases. The linen arrived in superb presentation packaging and the delivery was very prompt, given the present circumstances. The linen itself is lovely to sleep on and I will not hesitate to use this supplier again.”

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Posted 6 years ago

“I've wanted linen bedding for a long time and did LOTS of research on the web before committing to what is quite an expensive investment. Secret Linen was the most reasonable so I went for it and I have to say I am delighted with my purchase! Beautiful feeling linen in exactly the tone I wanted, speedy delivery despite lockdown and beautifully packaged too. Fab!”

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Posted 6 years ago

“Brilliant service and products!”

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Posted 6 years ago

“The Secret Linen store are professional and the products are wonderful. I love sleeping under my new bed linen!!”

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Posted 6 years ago

“My new bedding is wonderful and I look forward to getting into it every night, my next purchase will be a sheet to go with my duvet cover and pillow sets. The staff were extra helpful and I contacted them as the 10% offer didn’t appear on my invoice and it was resolved right away. Excellent service and an excellent product, thank you!”

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Posted 6 years ago

“The best Linen bedding ever. This is my second lot wouldn’t shop any where else. Quick delivery excellent service. Thank You”

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Posted 6 years ago

“Great service, arrived promptly and they were beautifully packaged. Also super helpful in advising us around measurements etc.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews