Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My duvet cover and pillowcases arrived so quickly in the post, in amazing paper packaging! Wrapped so stylishly, with a complimentary tea bag.”

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Posted 6 years ago

“I adore my linen sheets and the fact that I don’t have to iron them. They look and feel lovely. Thank you so much!”

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Posted 6 years ago

“I have bought many items from secret linen Store and love the quality of the bedding and throws at a great price.”

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Posted 6 years ago

“Very helpful when ordering. Arrived beautifully wrapped and well tracked delivery service. Linen is beautiful and this is a third set I have but this one is so much lighter and It irons well if you don’t like creases. Will consider another one in the future.”

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Posted 6 years ago

“Really nice quality curtains, we bought the relaxed denim blackout ones and also the loop top. We love them so much!! Packaging and delivery was great too :) thank you!”

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Posted 6 years ago

“Great service and high quality products.”

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Posted 6 years ago

“My go to people for lovely bed linen. Always excellent quality and speedy delivery even under today’s difficult circumstances.”

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Posted 6 years ago

“Having ordered a linen valance I then went on to order a deep fitted sheet in blush cotton ,really delighted with both ,great service and products .”

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Posted 6 years ago

“I wish I had discovered the Secret linen store earlier. The bed set I ordered was a lovely set which is of very good quality. Items were packaged beautifully and arrived quickly and customer service and ease of ordering were brilliant too. Many thanks”

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Posted 6 years ago

“My bedding arrived beautifully packaged. The quality of the product was of a very high standard and fitted my Ikea European Kingsize mattress far better than Ikea’s own brand. Was so pleased I bought two of the fitted sheets.”

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Posted 6 years ago

“excellent service,excellent products.”

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Posted 6 years ago

“I have a duvet cover and duvet from SL now and love them both - really great quality, reasonably priced. I will definitely buy all of my bedding from SL from now one!”

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Posted 6 years ago

“I am very pleased with my duvet cover which arrived quickly. Thank you very much.”

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Posted 6 years ago

“I thought it was about time i treated my self to some nice bed linen and i came across Secret Linen Store, I liked the look of the duvet cover and ordered sheets and pillow cases to match. My order arrived promptly and very nicely packaged as if a present to me that it was , I liked the extra touch of a pkt of tea and the all important care instructions along with a recipe for me to try. I really liked this extra touch well done”

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Posted 6 years ago

“Quality bedding, efficient service!”

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Posted 6 years ago

“I purchased three pairs of soft denim curtains in a light grey colour. They frame my windows perfectly. The material is good quality and they are easy to wash. I am very happy with my purchase and I love that they were packaged so nicely. I would highly recommend the Secret Line. store.”

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Posted 6 years ago

“Absolutely love my new beddings and new pillows. Great quality.”

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Posted 6 years ago

“Excellent quality, description & photographs showed true colour which I was sceptical about as this often isn’t the case. I had been searching for a deep Rose colour to go in my little girls nursery for ages and am so happy. Would certainly buy from The secret Linen store again.”

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Posted 6 years ago

“Beautifully and carefully packaged arrived quickly. Lovely quality just what I wanted. Angela”

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Posted 6 years ago

“Beautiful product wonderfully presented in package and fast delivery !”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews