Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found Secret Linen by accident and have been delighted with the new bedding I purchased. Highly recommend.”

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Posted 6 years ago

“Fast delivery and good Customer Service.”

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Posted 6 years ago

“Everything I’ve ever bought from Secret Line Store has been top quality - I’ve bought three sets of bedding and recently ventured into fabulous towels which I’m delighted with.”

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Posted 6 years ago

“French Blue Linen quilt cover, fitted sheet and pillowcases came, beautifully packaged, the other day. They are so nice and feel great to sleep on. Not going back to ordinary cotton, no matter the thread count. The care information (and breakfast recipe complete with tea bag!) was a nice touch too. These girls are the best at what they do. I’ll definitely get some more; totally worth it”

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Posted 6 years ago

“The throw was as described on the website & looks great. Prompt delivery.”

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Posted 6 years ago

“Second order from Secret Linen Store ..100% happy with it!”

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Posted 6 years ago

“Excellent customer service, helped change an order quickly and overall a nice shopping experience. I should also say the bedding in lovely!”

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Posted 6 years ago

“Excellent service. Thank you.”

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Posted 6 years ago

“Great service great product”

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Posted 6 years ago

“Your linen lived up to my expectations and has ruined all other bedding for me, looking forward to more purchases. Delivery was also super quick and very sweetly packaged. Thank you. x x”

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Posted 6 years ago

“An excellent product. Very pleased indeed and will definitely order again. 5 star quality, beautifully packed and presented, delivered very quickly and a competitive price. Cannot recommend highly enough.”

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Posted 6 years ago

“Lovely cuttains”

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Posted 6 years ago

“People are very helpful and the quality of products is very good ,as are the delivery and,if needed,the return arrangements.”

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Posted 6 years ago

“Lovely linen curtains”

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Posted 6 years ago

“I just love these waffle throws, I brought the smaller one for the spare king size bed I sort of use it as a bed runner, looks stunning. Will get another one for our bedroom Lovely customer service as well thank you”

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Posted 6 years ago

“I got the 100% cotton courtains. There are lovely, white and they smell new and nice. Fast delivery and very well package. Very happy with them. It adds to the farmhouse style of my living room.”

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Posted 6 years ago

“Great sheets and doona covers. Delivered promptly and beautifully packaged. Good price for quality.”

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Posted 6 years ago

“Gorgeous packaging. Fast delivery. Amazing service!”

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Posted 6 years ago

“Superior quality at an affordable price”

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Posted 6 years ago

“Beautiful lovely soft bed linen. Fabulous quality and delivered super quick. Will definitely use again.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews