Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality bed linen, arrived quickly and was beautifully packaged. Will definitely be a returning customer.”

Helpful Report

Posted 6 years ago

“I liked the sheets and pillowcases, nice and cosy and very comfortable, Thank you and love the colour, teal. Mary Bennett”

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Posted 6 years ago

“It's a lovely store with quality affordable Linen products. Highly recommended!”

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Posted 6 years ago

“I wouldn’t have believed that linen could be so soft and comfortable. I feel enveloped in a sea of warmth.”

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Posted 6 years ago

“The service was excellent, even during Covid-19, delivery was quick and I was well informed about when it would arrive. I was also impressed with communication directly from Molly and Harriet.”

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Posted 6 years ago

“Very pleased with my linen! Will certainly use again.”

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Posted 6 years ago

“Hotel quality bedding. Came packaged beautifully. Definitely order from this company again.”

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Posted 6 years ago

“Very lovely bed linen and beautiful colours. Speedy delivery, quick and friendly communication...a lovely company to deal with.”

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Posted 6 years ago

“Brilliant customer service - helpful and friendly advice on the phone when I was unsure what duvet to purchase. Goods arrived quickly and were exceptional quality. I exchanged pillows and this was very straightforward with no quibbles whatsoever, and free returns. Would definitely recommend this company to others. Thank you!”

Helpful Report

Posted 6 years ago

“Wonderful colours and excellent service. Linen is perfect for skin. Slightly taken aback by how much it sheds. Just spent another weary hourban vacuuming duvet underblanket and carpet. But despite that unexpected opportunity to exercise overall very glad we switched from cotton.”

Helpful Report

Posted 6 years ago

“You have been very helpful in dealing with my return of an unsuitable throw and supplying me with fabric samples. Am nearly ready to order three curtains, just need to settle on a choice of colour. Too much choice!! Be in touch again soon. Sally Liddington”

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Posted 6 years ago

“I love everything about these linen sheets. Easy to care for, and so soft to sleep in. Quick shipment and exactly what I was looking for! Wish you guys made more colors😘”

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Posted 6 years ago

“Love our new quilts. Feels like feather but purely man made. So warm. I have wasted many years and money trying out quilts. These are just the best ever.”

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Posted 6 years ago

“Beautifully-made, comfortable bed linen at an affordable price.”

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Posted 6 years ago

“very pleased with my bed linen - thank you”

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Posted 6 years ago

“First week of linen bed set in olive green - haven't tried washing it yet but so far I love it.”

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Posted 6 years ago

“Prices are great and delivery was really fast. Website is easy to use and has good product information. Company was easy to contact with friendly efficient staff My only disappointment was the packaging, which was meant to be environmentally friendly but I didn't really see the need for a newspaper and a sweetie bag!”

Helpful Report

Posted 6 years ago

“Loved the website,easy to use and easy to navigate,lovely quality sheets. Packaging was great,nice to recieve a parcel that wasn’t covered in plastic!,would recommend to a friend .”

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Posted 6 years ago

“Just the most fabulous yellow linen to sleep under. It makes me want to spend far too much time in bed. Great service and spectacular linen.”

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Posted 6 years ago

“I They wenre just what we needed.Thank you”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews