Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolute delight”

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Posted 5 years ago

“Lovely soft linen, beautifully presented. True to colour so far but hasn't been washed yet! So far very pleased 😊”

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Posted 5 years ago

“Great product, very pleased.”

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Posted 5 years ago

“Fantastic selection of Emperor Duvets. Lovely choice of pillow case too. Arrived quickly, packaged well. Thank you”

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Posted 5 years ago

“Great products ( bed sheet, duvet cover and pillow cases), swift delivery and lovingly packaged. They also feel very nice!”

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Posted 5 years ago

“Such beautifully soft comfortable sheets & divine colours. Excellent quality - night night 😴🥰”

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Posted 5 years ago

“I adore the linen curtains, I've ordered 4 different colours, they've cheered me up, freshened up our home and will bring colour to winter.”

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Posted 5 years ago

“Wonderful service and astonishingly beautiful linens. Thank you.”

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Posted 5 years ago

“I bought a 600 thread white fitted sheet and it is fantastic”

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Posted 5 years ago

“Great service but the product it’s self is a little disappointing. It’s slightly too big so doesn’t look very tidy on the bed”

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Posted 5 years ago

“The secret linen store is really lovely company to deal with. Quick delivery of really high quality products.”

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Posted 5 years ago

“Love our new sheets!”

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Posted 5 years ago

“What fabulous quality, lovely designs and colours- I can’t have enough of your linens!! Wash beautifully as well. No I am not being paid to say any of this- do try their wonderful selection, I am sure you will be equally impressed.”

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Posted 5 years ago

“Easy to order, quick delivery. The packaging was superb. ( I am now buying tea pigs. The advertising worked). The pillowcase are very nice. Thankyou.”

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Posted 5 years ago

“I’ve had linen bedding , towels and cushion covers from secret linen All top quality ,great customer service and speedy delivery”

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Posted 5 years ago

“Great people to deal with. Absolutely up front and keep you informed every step of the way. The product was even better than advertised and arrived slightly early. I would recommend the Secret Linen Store to anyone.”

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Posted 5 years ago

“Fantastic product! We love everything about the Secret Linen Store!”

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Posted 5 years ago

“The French Blue linen pillowcases and fitted sh eet I ordered are beautifully crafted. And the colour is even prettier than in the pictures. They just look and feel perfect.”

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Posted 5 years ago

“I have ordered various different items over the last few years,and without exception,I have been delighted both with the quality of the products,with the speed of delivery,and the presentation of the packages. I will certainly be ordering from The Secret Linen Store in the future.”

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Posted 5 years ago

“Have been looking for nice textured towels that really dry. I found them!”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews