Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my second order for bedsheets. They are beautiful quality and wash well. I’ll definitely be back for more!”

Helpful Report

Posted 5 years ago

“Amazing quality, have ordered a few things and they are always the comfiest bedding ever! So glad I stumbled upon Secret Linen.”

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Posted 5 years ago

“I’ve bought several sets of bedding over the years and recently two lots of towels. Everything is of excellent quality with fast and friendly customer service. Put simply I cannot recommend this company higher.”

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Posted 5 years ago

“Good service and fabulous products.”

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Posted 5 years ago

“High quality products delivered promptly with care. Would definitely recommend!”

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Posted 5 years ago

“So pleased with my new bed linen. The delivery arrived like a fab Christmas present. The fabric is soft and silky and colour true to pictures. What is not to love...”

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Posted 5 years ago

“I found the ordering process very easy with prompt delivery. My duvet cover and pillow cases were beautifully packaged and they look great and feel great. I love them,thank you”

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Posted 5 years ago

“Lovely linen, delivered quickly and would buy again. Thanks.”

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Posted 5 years ago

“Consumer friendly website, good service and delivery time and good quality pillow slips which I bought. Mrs L Reilly”

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Posted 5 years ago

“I was so impressed with the packaging which looked gorgeous and was all recyclable, and the little bag with a tea bag & a newspaper was such a nice touch. This all before I got to the linen, the sheets are the smoothest cotton, such high quality fabric, I’m converted!”

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Posted 5 years ago

“Lovely quality sheets, like the size label too. Very impressed with the complete lack of unrecyclable packaging, will definitely buy from you again.”

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Posted 5 years ago

“I am very impressed with quality of the linen. Service is excellent. So glad I found Secret Linens”

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Posted 5 years ago

“I bought duvet cover and pillowcases. Good quality bedding that washed well. So impressed i bought some more. Love the colours and design choice.”

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Posted 5 years ago

“Have bought a few things from Secret Linen in the past. Delivery prompt, goods are well presented, and product excellent. Recommend!!”

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Posted 5 years ago

“I bought oatmeal curtains and pillow cases and I’m saving for a full size duvet and sheets. What a lovely way to package your parcels and I did enjoy my cup of tea whilst reading the paper. I love them they are so soft and the colour is beautiful. They have washed well too. A beautiful addition to our new bedroom. Thank you.”

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Posted 5 years ago

“Colour exactly as advertised, speedy delivery”

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Posted 5 years ago

“This is my second set of bed linen purchased and have definitely not been disappointed.Good quality fabric and cosy to sleep in.Look forward to going to bed.😀”

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Posted 5 years ago

“Great customer service, very happy!”

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Posted 5 years ago

“lovely quality bedding with gorgeous colours and prompt, helpful service and quick delivery too. A couple of months ago, I bought a fitted sheet and found a fault, when I contacted you, nothing was too much trouble and I had a replacement was sent to me and the delivery driver took the other one. Will keep on buying bedding from you. Also, the bag in which goods are sent, is good strong paper, and I use it for my recycling waste, use it until the bag is worn out. It useful for me, as I live upstairs and I can fill the up the bag and empty it in the bin. That is a big plus for me and environmentally friendly!”

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Posted 5 years ago

“Good service and excellent product”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews