Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely seersucker duvet cover, great service, packaged lovely. Thank You”

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Posted 5 years ago

“Since making my first purchase last year, I was so thrilled with my lovely soft bedding that I have since made 5 more purchases and updated our whole family's bed linen. We are now all Secret Linen converts! Love, love, love :D”

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Posted 5 years ago

“I had been looking for lovely linen bedding for ages having just moved to a wool duvet. Pure chance on the internet that I found the Secret Linen Store and I haven't looked back. Several orders have been placed with another order due to arrive. Excellent quality, worth waiting for the sales but even full price not out of order compared with other quality linen stores. Great Eco packaging and even a free cup of tea to boot - highly recommend.”

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Posted 5 years ago

“Helpful staff and great product.”

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Posted 5 years ago

“I had been looking for a luxury valence for some time but only seen ones at exorbitant prices. The soft denim look from secret linen is just what I wanted, modern and great looking. When I received the item it came in lovely sustainable packaging , ribbon, newspaper and teabag, I was truly delighted. Will shop again”

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Posted 5 years ago

“Great service....wonderful bedding too”

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Posted 5 years ago

“Outstanding customer service and outstanding quality of bed sheets. I now want 1000 sets!”

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Posted 5 years ago

“Excellent products, beautifully packaged and very reasonably priced. Have already recommended to friends and will continue to do so. Thank you!”

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Posted 5 years ago

“Good sales service. The quality of all the bedding I purchased is excellent.”

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Posted 5 years ago

“Love the sheets. Service excellent.”

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Posted 5 years ago

“Lovely quality, definitely worth the price point. Washes wonderfully and the sage colour is gorgeous”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“The duvet cover arrived quickly, packaged in paper outer (although still plastic interior). The cover appears well finished and comfortable.”

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Posted 5 years ago

“Excellent linen and good service = divine nights”

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Posted 5 years ago

“Lovely linen - good service”

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Posted 5 years ago

“Really beautifully designed and quality products. Quick delivery. I like the ethos of the company and I am looking forward to new designs coming out.”

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Posted 5 years ago

“Very nice products.”

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Posted 5 years ago

“Excellent products ,good value .Efficient delivery. Will definitely order more when needed.”

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Posted 5 years ago

“I now have three sets of Secret Linen sheets and pillow slips in different colours , they have all washed up beautifully, I don’t do ironing, I just smooth them down when I get them off the clothes line, perfect as far as I’m concerned. Gorgeous fabric.”

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Posted 5 years ago

“Really pleased to find sheets that properly fit my 20 year old ikea king sized bed (euro king - weird size!). Great quality and a nice teabag came with. Thanks ladies xx”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews