Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lInen felt harsher than I expected. Ok otherwise.”

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Posted 5 years ago

“Gorgeous colours, high quality. Absolutely love the pillowcases”

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Posted 5 years ago

“Fantastic quality pillows , very comfy and supporting with my neck and back issues .”

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Posted 5 years ago

“So far so good. Haven’t actually used the linen yet but have already washed them ready to use. Fabric is really nice and they were easy to iron. Can’t wait to put them on our new bed when it arrives. In addition delivery was very prompt.”

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Posted 5 years ago

“Wonderful”

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Posted 5 years ago

“Bed set and sheet feel great so far. Quick delivery of the items too. Hoping they'll wash well and last a long time.”

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Posted 5 years ago

“Prompt service and a nice quality product”

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Posted 5 years ago

“Excellent quality products, beautifully presented. Still as good as new several years later. Thank you”

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Posted 5 years ago

“Good quality product with quick delivery.”

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Posted 5 years ago

“The duvet fabric was everything I'd hoped for; so relaxing. Very quick delivery and nicely packed. I liked the information and newspaper articles. Ian”

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Posted 5 years ago

“First time I have brought from Secret Linen Store the Quality is great I would recommend to my friends and family”

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Posted 5 years ago

“I was really impressed when my parcel arrived, some nice touches that made it feel more special”

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Posted 5 years ago

“Beautiful bedding,excellent quality and looks lovely on the bed,delivery very prompt arrived sooner than I expected and would highly recommend this company for quality all round.One very happy customer thank you 😊😊”

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Posted 5 years ago

“Beautiful items and fantastic customer service - I highly recommend purchasing from this wonderfully run company.”

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Posted 5 years ago

“Lovely linens well priced too. Nothing not to love”

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Posted 5 years ago

“Very pleased with my ‘linen’ bedlinen. Really lovely to sleep on. Washes extremely well. Excellent. Very good service and would certainly recommend anyone to buy their wonderful products. Will be making further purchases at a later date.”

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Posted 5 years ago

“Very pleased with our linen sheets which are good quality and lovely to sleep in. The service was excellent with helpful information on care.”

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Posted 5 years ago

“100 percent bedding is beautiful can’t wait t order more and sent so posh love it , wonderful job Sandra”

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Posted 5 years ago

“Good quality and value”

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Posted 5 years ago

“My items arrived quickly and safely, the colour is exactly as expected which is a relief as its so difficult to assess on line. They are real linen as described, nicely finished, and the curtains hang beautifully, The matching pillow cases are huge , i'm very happy. Thank you.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews