Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely quality items and always despatched promptly.”

Helpful Report

Posted 6 years ago

“Excellent communication. Friendly experts on their products. Excellent duvet covers, pillow cases, duvets and pillows. Fantastic that their products are made by them in Portugal and in UK. Lovely, safe packaging with great care. Thanks so very much. I respect and value you. Helen”

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Posted 6 years ago

“great service great quality”

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Posted 6 years ago

“Seamless service. Arrived quickly, sheets feel devine.”

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Posted 6 years ago

“Hi. Every time I order a product, it arrives quickly and just like the photographs on the internet. Brilliant”

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Posted 6 years ago

“The bedding was lovely when it arrived but once it was washed the colour came out quite a bit from the cream and it's nearly white very dissapointed I hope you refunded my 10 per cent first order as requested to”

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Posted 6 years ago

“Really happy with my French Blue valance and pillow cases. Will be back to buy the rest of the set, bit by bit!”

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Posted 6 years ago

“Excellent products, excellent choice, excellent service. My go to shop for gorgeous bed linens from now on.”

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Posted 6 years ago

“I am thrilled with my new sheets etc I love the colour and the non iron linen and will continue to add to my collection slowly”

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Posted 6 years ago

“Great high quality products! Highly recommended!”

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Posted 6 years ago

“Lovely - We decorated bathroom and our son didn’t notice much but did notice your towels !!! Tried and tested with 10/10 👍”

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Posted 6 years ago

“Wonderful survice, wonderfully packed and delivered, beautiful products and now beautiful bedroom! We’ve bought three sets of bed linen from SLS and counting, once you try linen you’ll never go back.”

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Posted 6 years ago

“Fantastic quality bedding, looks beautiful and feels amazing”

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Posted 6 years ago

“I love this store. I’ve bought all my bedding from them and recommended them to everyone and we’ve all been thrilled.”

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Posted 6 years ago

“The items we purchased are all lovely, communications with SLS were Swift And friendly and a refund (For an extra item I’d purchased in error) was processed with no Fuss. We’ll be back for more for sure! Thanks 😊”

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Posted 6 years ago

“Great bed linen”

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Posted 6 years ago

“Everything I ordered is just what I hoped for. The towels are in lovely colours with good absorbency and they wash/dry well. The large waffle throws are perfect for summer instead of a duvet. Thank you.”

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Posted 6 years ago

“I have loved all the things I have ordered from The Secret Linen Store, from sheets to towels - all really good quality.”

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Posted 6 years ago

“It’s lovely!! Wish I could afford the real linen 😁, but the cotton is great to sleep in too!!”

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Posted 6 years ago

“Second set of bedding, perfect in every way and the service is out of this world. Thank you”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews