Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bedlinen I ordered was even better than expected. Quality for the price cannot be matched. Xx”

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Posted 6 years ago

“excellent sheets at excellent value”

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Posted 6 years ago

“Fantastic quality bedding as usual. Love the Linen!”

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Posted 6 years ago

“The bedlinen arrived as promised, a bit over packaged.”

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Posted 6 years ago

“Excellent the quality is amazing better than I was expecting! It was wrapped & presented beautifully every attention made to detail like opening a Christmas present”

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Posted 6 years ago

“Ordered a pillow which is lovely. Just what I expected.”

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Posted 6 years ago

“I found secret linen in a search for a sustainable product that was also bio degradable at end of its life time. Very pleased with the quality and the attention to detail with packaging etc, even the tape is eco friendly rather than plastic - company ethics to support!”

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Posted 6 years ago

“Seems like good quality linen. Although I’m hoping it will soften as I was it as it’s a bit course compared to my other linen duvet.”

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Posted 6 years ago

“Third time I have ordered from the Secret Linen Store, great products of excellent quality and fit”

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Posted 6 years ago

“I was delighted with the efficient way my order was dealt with . Prompt delivery too. Sadly it was my fault that the colour just wasn’t right in our newly decorated bedroom but the refund service was very easy to do as well . Thank you PS Really enjoyed the Teapigs liquorice and peppermint teabag you had enclosed and have bought a box full!”

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Posted 6 years ago

“Nice products and particularly like the longer time allowed to return goods if necessary.”

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Posted 6 years ago

“Very pleased with items bought here, so far. Quality as described, and promptly delivered. Like the paper packaging, meaning less plastic, but not as practical to leave over my sidegate if it might rain!”

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Posted 6 years ago

“I really like this company. The quality of their products is beautiful and their customer service and delivery is excellent. So recommended.”

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Posted 6 years ago

“Beautiful product; excellent website, efficiency and packaging. Thank you.”

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Posted 6 years ago

“Very good service and pleased with the product”

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Posted 6 years ago

“Excellent service, my goods arrived well within the stated delivery time and I am extremely pleased with them. The bed linen and topper are exactly as described on the website and excellent quality. Thank you.”

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Posted 6 years ago

“Beautifully packaged and loved the extra touches like the free tea bag and the linen pillow bag. Bedding and pillows are such great quality!”

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Posted 6 years ago

“Lovely feel to the linen.”

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Posted 6 years ago

“First purchase. Won’t be the last”

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Posted 6 years ago

“Very satisfied with service and loved the way my order came packaged with magazine and tea sample. Thrilked with my new bedding.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews