Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice material and colour”

Helpful Report

Posted 5 years ago

“This is the second lot of bedding that I have ordered and the quality is outstanding, I highly recommend.”

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Posted 5 years ago

“Every item I have purchased has been the highest quality and has the most luxurious feel. The appearance is universally outstanding.”

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Posted 5 years ago

“Lovely soft linen and cotton bedclothes”

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Posted 5 years ago

“Hello Just wanted to say how absolutely in love I am with your bed linen! My son & daughter both have the mini stripe sets and they are glorious ..... they feel so luxurious and I am very tempted to sleep in their bed at night instead of my own ! Arrived beautifully packaged with a nice old fashioned touch ! Lovely 🥰”

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Posted 5 years ago

“Very pleased with the service and quality of the linen I bought.”

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Posted 5 years ago

“I ordered a linen duvet cover, pillow cases and a valance. The valance arrived as a flat sheet but Secret Linen very quickly arranged for the the correct item to be delivered at the same time as returning the sheet. I was impressed with the customer service offered and the no nonsense approach. I really like the linen bedding and will be ordering more in the future”

Helpful Report

Posted 5 years ago

“So happy I’ve discovered Secret Linen Store. See no reason to get my bedding elsewhere. Fabulous quality. Well worth the money. I love that it’s all made in Europe so the carbon footprint is smaller. Hopefully European size fitted sheets will come! An enthusiastic recommendation from me, and my partner too.”

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Posted 5 years ago

“Item arrived speedily”

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Posted 5 years ago

“The valance is thinner fabric than it looks in the picture, great value compared to other brands, It finishes the bed off beautifully. Very happy with all my purchases from Secret Linen. My mattress topper is so comfortable. Love my linen duvet cover too, it creases beautifully.”

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Posted 5 years ago

“Bought as a present for my son and daughter-in-law - they said that quality is excellent and I was delighted with the way it had been packaged - really beautifully presented and so only needed me to add some gift wrap. Well done all round !”

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Posted 5 years ago

“Love my teal stripe bedding”

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Posted 5 years ago

“The duvet is amazing and the duvet cover beautiful and perfect to keep me very warm on these cold winter nights. Thank you.”

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Posted 5 years ago

“Well, where to start? I love my new striped bedding. It is soft and warm, washes easily and I've not bothered to iron it yet it looks gorgeous. It's a pleasure to get into bed. I also bought one grey linen pillowcase as I like the mix and match style. It is 100% linen and probably my favourite purchase. I would love a linen duvet cover to match and I'm saving up!”

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Posted 5 years ago

“Fabulous quality. Good value. Looks great. And arrived speedily. I m really pleased. Thanks!”

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Posted 5 years ago

“Always good service & lovely linen❤️”

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Posted 5 years ago

“Comfiest bedding”

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Posted 5 years ago

“Speedy delivery and very pleased with the quality of my sheets and pillowcases.”

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Posted 5 years ago

“This is a wonderful shop- really lovely items and great quality! I've never been disappointed. Over the years I've purchased sheets, towels, curtains, bedding and a knitted throw and cushion cover. Every single one of these items is beautiful and all are among my favourite things.”

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Posted 5 years ago

“Love love love so pleased with my purchase it came beautifully packaged and more than happy with the quality I have already recommended friends and family and can’t wait to buy more”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews