Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing bed linen. I must buy more!!”

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Posted 5 years ago

“Fabulous bed linen and excellent service! We have placed a number of orders with Secret Linen, and always been very happy with their products.”

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Posted 5 years ago

“At long last I have found a company that supplies great quality linen at reasonable prices. I have got a zip and link bed which has deep divan mattresses - secret linen sheets actually fit properly and stay in place all night. I bought mattress covers too and they are the best I have even owned - thank you.”

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Posted 5 years ago

“Fabulous quality of linen and great depth of colour (french navy) will be looking to purchase more in other colours soon”

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Posted 5 years ago

“Completely converted to Secret Linen Store. Would never shop anywhere else!”

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Posted 5 years ago

“Attention to detail was lovely. The product was good quality, inexpensive and packed with care.”

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Posted 5 years ago

“It was a pleasure to deal with secret linen store. The goods arrived extremely quickly, beautifully packaged and look lovely on the bed. I will be interested to see how it washes.”

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Posted 5 years ago

“Excellent, as always, thank you ladies.”

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Posted 5 years ago

“My parcel arrived quite quickly, it was well packaged with some nice little extras inside. My knitted bedspread is excellent quality, lovely and soft, and colour and size as expected. Even my husband loves it! I just hope it washes well 🤞”

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Posted 5 years ago

“Beautiful bedding. The colours are stunning and so comfy. Quick delivery and I’m delighted with my new bedding. Thank you 😊”

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Posted 5 years ago

“Love Secret Linen company buy all my bedding from there now since buying a super king size bed find you have a good verity”

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Posted 5 years ago

“I love my bedding from Secret Linen Store. At first, it seems a bit pricey, compared to cheaper bedding sets, but when the bedding arrives it is truly worth it. Such good quality and it feels so luxury. The linen is lovely to sleep in and washes really well. The bedding was delivered promptly and beautifully packaged. I wouldn’t hesitate to order again. Thank you!”

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Posted 5 years ago

“Beautiful linen! Delivery went slightly wrong not Secret Linens fault be they sorted it out in no time thank you.”

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Posted 5 years ago

“Quick service & great quality! Lovely little touches in the package - thanks for the tea!”

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Posted 5 years ago

“Fabulous linen, great service, I will recommend and use Secret Linen Store again”

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Posted 5 years ago

“Very good product. This is second set I have ordered and found to be excellent”

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Posted 5 years ago

“Good experience, nicely packaged and loved the items I bought”

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Posted 5 years ago

“Beyond expectations. Immediately ordered a second set. Best nights’ sleep I’ve had in ages. (I bought rose pink and duck egg linen duvet/pillow slip/flat sheet sets)”

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Posted 5 years ago

“Good quality, fast delivery really pleased. More colours please”

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Posted 5 years ago

“Discovering Secret Linen has been a highlight for me in 2020. Gorgeous products and gorgeous service. An amazing team. Thank you!!”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews