Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and presented beautifully.. Thank you”

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Posted 6 years ago

“Love my new bed linen. My duvet covers feel lovely and washed up beautifully. Can't wait to buy more.”

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Posted 6 years ago

“Everything is as described! Delivery on time and nice packaging! Just one thing that would help is the difference between king size and super king for the flat sheet! Empire is too big for my bed but King is a little small!”

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Posted 6 years ago

“So lovely to deal with and lovely products too”

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Posted 6 years ago

“Beautiful linen in lovely colors at very reasonable prices. Will always use linen bedding now, so comfortable. Thank you.”

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Posted 6 years ago

“All linen so lovely we ordered a second set”

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Posted 6 years ago

“Excellent service product duvet cover & pillowslips were lovely, well packaged with a good readable paper enclosed. Would definitely shop with Secret Linen Store again.”

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Posted 6 years ago

“Such a good company to deal with, beautiful packaged bed linen and prompt delivery always..”

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Posted 6 years ago

“Beautifully wrapped and everything that I had hoped for. The dusky pink colour perfect in our bedroom.”

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Posted 6 years ago

“Very happy with customer service from Secret Linen when ordering & also delivery. Bedding good quality & colour as expected. Washes well. Would recommend the Sectret Linen Company”

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Posted 6 years ago

“I'm happy with the products I bought off this website. I think when the items are in the sale they're good value for money. I've had some trouble with the wrong items being delivered but their customer service has been great.”

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Posted 6 years ago

“We mixed and matched buying the 100% cotton duvet cover and pillow cases with a linen sheet and the waffle blanket. All the products are amazing and soft. We were looking for something that would keep us warm but also breathable and look stylish - this product definitely ticks all the boxes.”

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Posted 6 years ago

“Parcel arrived quickly. Items wrapped very nicely.”

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Posted 6 years ago

“Very pleased with my new Olive Throw and cushions. Lovely quality”

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Posted 6 years ago

“Excellent quality linen. Very quick delivery. Very satisfied.”

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Posted 6 years ago

“Very helpful friendly and efficient”

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Posted 6 years ago

“Fast delivery.”

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Posted 6 years ago

“Always a pleasure to deal with the Secret linen store. The products are excellent and the staff are always very friendly and pleasant on the telephone when I place my orders.”

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Posted 6 years ago

“A good quality lighter weight cotton, generous size, nice colour. I have not yet washed the cover but do not expect any problems. So far very pleased.”

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Posted 6 years ago

“BRILLIANT!”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews