Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate a reasonable sale price....thank you”

Helpful Report

Posted 6 years ago

“Extremely friendly and helpful on all occasions . From placing a large order to lost deliveries . And I adore the 100% linen bedding .”

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Posted 6 years ago

“Prompt efficient service thank you. Beautifully presented. Specially appreciate the silky fine Egyptian cotton 😊😊”

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Posted 6 years ago

“Secret linen store was one of the few places I found years back who stocked deep enough bedding for the deeper mattresses around. I wasn’t disappointed then and have bought a couple of times since. Very good quality bedding at reasonable prices especially when there are discount codes to be had. Delivery service is excellent, items are packed with thoughtfulness and look lovely when they arrive. Would definitely recommend, no hesitation.”

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Posted 6 years ago

“Great service and delivery, advice support and returns. I now have two excellent sets of curtains and I’m very happy.”

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Posted 6 years ago

“Great bed linen, I am so glad we found you!”

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Posted 6 years ago

“Efficient and friendly”

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Posted 6 years ago

“Very helpful, lovely bed linen. Good communication and delivery.”

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Posted 6 years ago

“Very happy with both sets on linen we have had, complement our new alpaca duvet beautifully. Especially like the pure linen.”

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Posted 6 years ago

“Beautifully wrapped and wonderful product - couldn't be more pleased.”

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Posted 6 years ago

“Amazing!”

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Posted 6 years ago

“Very happy with bedding and customer service”

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Posted 6 years ago

“Ordering was easy and delivery was very quick and free. Very pleased with my purchase so far.”

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Posted 6 years ago

“Beautiful quality. Beautiful colours … want them all!!”

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Posted 6 years ago

“The sheets and pillowcases I bought were of a high quality and arrived in great condition.”

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Posted 6 years ago

“Brilliant service & first class linen”

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Posted 6 years ago

“I love the quality and the softness of the bedding. The quickness in receiving my parcel and the beautiful package and treat inside I just loved. Will definitely keep purchasing from the Secret Linen Store.”

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Posted 6 years ago

“Really love the whole set”

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Posted 6 years ago

“Very good service, lovely duvet cover. I bought it for my sister’s birthday present, I hope she likes it!”

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Posted 6 years ago

“I have bought two sets of linen bedding and two sets of towels Quality of all is excellent”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews