Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy shopping. Quality products.”

Helpful Report

Posted 6 years ago

“Excellent customer service, feels personal and attentive. Lovely linen bedding.”

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Posted 6 years ago

“Absolutely stunning!! I am in love with these bed sheets, the colour is gorgeous & the quality is fantastic. They are so breathable & comfortable, I am over the moon with them :)”

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Posted 6 years ago

“I loved everything about my order. The lovely bedlinen and the beautiful packaging. Great company! Thanks! Katya.”

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Posted 6 years ago

“Re linen bedding - amazingly good quality linen, gorgeous colours and beautiful presentation. I love it and will definitely order more.”

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Posted 6 years ago

“Great..................”

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Posted 6 years ago

“I really love this company. The quality is great, and I like that they feel less overly manufactured and you have made an attempt to keep plastic packaging to a minimum. Only comment is that I wish we could return the plastic packing that is included for reuse... can you enable that?”

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Posted 6 years ago

“I am very pleased with the service, and the quality of the bedding. I had a slight problem with a fault in a sheet and it was exchanged immediately by you with many apologies. I would definitely buy again.”

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Posted 6 years ago

“excellent service. Quickly dispatched. Love the environmentally friendly packaging. And the tea bag!”

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Posted 6 years ago

“Secret Linen Store has a good selection of Linen bed sheets and the quality is good too. If they could add some stripe patterns to their collection of linen bed sheets it would be great!”

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Posted 6 years ago

“Very pleased with my purchases, they came in good time and were exactly as they were described.”

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Posted 6 years ago

“Very friendly advice, a good range of colours and a fast and efficient service.”

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Posted 6 years ago

“Excellent quality.”

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Posted 6 years ago

“Great product arrived exactly as I expected, nicely packaged in a strengthened paper bag, not excessive packaging. Loved what I chose, the pine cone bed linen”

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Posted 6 years ago

“This is my first order with Secret Linen, I have always used 100% linen bed sheets. But I always have a job to find good quality sheets that are big box and linen. So I was very pleased that I found these, they are lovely and soft and plenty big enough for my bed. I will be ordering more sheets in the future.”

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Posted 6 years ago

“Love the sheets, fast delivery.”

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Posted 6 years ago

“Excellent all round from ordering to delivery”

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Posted 6 years ago

“Fantastic quality and excellent communication. Exceptional value for money. Would highly reccomend and use again.”

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Posted 6 years ago

“Love linen and so very pleased with my recent purchase. I love the feel on my skin and I am sleeping better. The colour is exactly as I wanted. Delivery was exceptionally quick and the paper packaging is perfect. I will definitely be purchasing more....❤️”

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Posted 6 years ago

“Great variety of colours and prices are decent. My lovely duvet cover came with a free teapigs tea bag which I thought was a lovely touch.”

Helpful Report

Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews