Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, bought three sets of bed linen and they wash very well. Great service, products are beautifully packed for postage and delivery was on time.”

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Posted 6 years ago

“Product as described. Quality good. Price good. Delivery good.”

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Posted 6 years ago

“Very impressive from start to finish. I went for the pale pink linen set and love it, although the pink is quite peachy and I was expecting more of a lilac toned pink. It looks quite cosy in my bedroom and when the decorating is finished I think I will order a throw to tone with the bedding & walls.”

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Posted 6 years ago

“A1”

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Posted 6 years ago

“Great products and good service - will be buying all my linen from here from now!”

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Posted 6 years ago

“Amazing quality. Lovely packaging!”

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Posted 6 years ago

“The quality of the bedding that I ordered is amazing, the colour is exactly as in the picture and it gives a very tranquil vibe to my bedroom. Delivery was prompt and nicely packaged.”

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Posted 6 years ago

“Extremely pleased with my order, the quality and the way it was put together. The lovely touches with the wrapping, the tea and the newsletter added to the experience.”

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Posted 6 years ago

“good quality and choice”

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Posted 6 years ago

“The French Blue Towels and Face Flannels I ordered are quite beautiful to behold and even nicer for a brief laundering. They all work very well too.”

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Posted 6 years ago

“Incredibly swift delivery. No problems.”

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Posted 6 years ago

“Lovely bed linen. Quick delivery, excellent service. Thank you”

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Posted 6 years ago

“Good product and it was delivered very quickly”

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Posted 6 years ago

“Beautiful bed linen great service”

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Posted 6 years ago

“Very pleased with the quality of the bed linen and the excellent service received. I would happily order again. Thank you.”

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Posted 6 years ago

“I was slightly trepidatious buying linen online without being able to feel the quality, should not have worried. Am now snug as a bug in a luxurious rug.”

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Posted 6 years ago

“Lovely bed linen. Very pleased”

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Posted 6 years ago

“Every time I have phoned I am meet with a very polite lady who is always helpful and easy to deal with. Products are of excellent quality and happy to recommend and shop again.”

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Posted 6 years ago

“All fab. Only problem is with the new sheets it is now going to be very hard to get out of bed in the morning!”

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Posted 6 years ago

“overall very happy”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews