Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quality bed linen. Beautifully wrapped and arrived in super quick time. Will definitely be purchasing again.”

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Posted 6 years ago

“Nice product quickly delivered!”

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Posted 6 years ago

“I really like the lovely bedlinen and having a website that is easy to order from is a bonus. Delivery was prompt and I was kept informed of the progress of my order.”

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Posted 6 years ago

“Beautiful quality. Feel like I’m staying in a 5 star hotel”

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Posted 6 years ago

“I’m very happy with my purchase. Excellent delivery very quick and beautifully packaged. Love my new duvet cover and pillowcase. Can’t fault them.”

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Posted 6 years ago

“Great value for money and quick delivery. Would use again.”

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Posted 6 years ago

“All wonderful - love the bedlinen, the pretty packaging and the delivery. No complaints at all.”

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Posted 6 years ago

“Friendly, personal service and great quality products. The bedding is really comfy.”

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Posted 6 years ago

“Great service ! Very prompt delivery and the linen was just the quality I’d hoped for. I’ve bought linen from other companies but never had such helpful and clear care instructions enclosed. I look forward to buying more in this range”

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Posted 6 years ago

“Brilliant service/super super quick delivery. Lovely linen valance ... & a few pillowcases. I wished I’d ordered a swatch of another colour or 2 Will recommend & order again. Loved to be able to order over the phone.... many thanks 😊 Kate”

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Posted 6 years ago

“Great service, lovely quality linen will definitely be a repeat customer.”

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Posted 6 years ago

“The best quality bed linen I’ve had. Marvellous muted colours.”

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Posted 6 years ago

“Very nicely finished on linen. However the linen is thick, not finer than I expected therefore heavier and hotter to sleep under. Just to be aware of. Service and site is very good.”

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Posted 6 years ago

“This is my second purchase from Secret linen store. I absolutely love the linen and it looks beautiful on my bed.. it’s always packed beautifully and arrives in a couple of days.. could t be happier!”

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Posted 6 years ago

“Lovely linen. Delivered in a timely way. I had a small problem with a thread running and they replaced it free and the following day, I will be buying more. The designs are lovely.The price competitive.( Thanks to Jodie and , I think, Jessica for their help and efficiency and cheerful manner .☺️”

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Posted 6 years ago

“Great service and lovely curtains”

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Posted 6 years ago

“Absolutely love my new bed linen so comfortable to sleep in”

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Posted 6 years ago

“Parcel arrived beautifully wrapped. Excellent quality linen, a delight to sleep under. I chose the duck egg which is a very pretty soft shade. Thankyou!”

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Posted 6 years ago

“Love my new linens, perfect for my boys' rooms. I bought the baby stripe and the relaxed linen. Nice soft, thick fabric with a subtle sheen in classic colours.”

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Posted 6 years ago

“What a find this company/website was..... gorgeous colours, modern and classical and simple designs, lovely quality. Have recommended to many friends. Lovely to support a small business and hopefully watch it continue to grow and expand its designs and options. Congratulations.”

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Posted 6 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews