Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,035 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,035 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality, washes beautifully, packaging is exceptional, lovely ribbon round.”

Helpful Report

Posted 4 years ago

“Really happy with our lovely duvets and pillow cases and very quick delivery.”

Helpful Report

Posted 4 years ago

“So pleased with the quality. So soft and wash really well. 10 out of 10 for customer service, best I have ever had. Returning an item was outstanding. Have recommended to my friends and will be back for more ! Well done Secret Linen Store Very very impressed.”

Helpful Report

Posted 4 years ago

“Great service. Fantastic variety. Love the colours and the throws especially.”

Helpful Report

Posted 4 years ago

“Love the products and the personal service. Very happy.”

Helpful Report

Posted 4 years ago

“Excellent quality. Fast delivery. Will use again. Thank you”

Helpful Report

Posted 4 years ago

“Beautiful products, gorgeous packaging and delivered swiftly😊”

Helpful Report

Posted 4 years ago

“Very good service indeed. The advice I received and the help I got over the phone was so helpful. Sometimes you need guiding to the right product and as a result I got just what I wanted. I will certainly use your Company again and will have no hesitation in recommending you to other people. Many thanks.....Sonya Ward.”

Helpful Report

Posted 4 years ago

“Easy to view, excellent value, fabulous product. Very very happy.”

Helpful Report

Posted 4 years ago

“Linen sheds white over everything I will not be purchasing again. I have put it on the bed in the spare bedroom . I have many sets of linen bed sets from different companies and I have not experienced this before.”

Helpful Report

Posted 4 years ago

“The fitted sheets are a lovely material and fit queen size perfect. Speedy delivery too and will be ordering again soon”

Helpful Report

Posted 4 years ago

“Fabulous Company to deal with: excellent quality of goods and standard of service. Not forgetting their ECO credentials. Perfect. I love my 100% linen bedding 💘 .”

Helpful Report

Posted 4 years ago

“Many thanks ,once again, for a smooth and speedy transaction.”

Helpful Report

Posted 4 years ago

“Excellent quality, easy to use website Could you consider reducing the amount of packaging?”

Helpful Report

Posted 4 years ago

“Great range of bedding and great quality. I buy all my bed linen from them as the service is great and the packaging is really nice too.”

Helpful Report

Posted 4 years ago

“Towels were lovely and soft. Delivery very prompt”

Helpful Report

Posted 4 years ago

“Great service and top quality linen merchandise - unrivalled!”

Helpful Report

Posted 4 years ago

“The quality is better than I could have dreamed of - seriously blown away by how great these sheets are.”

Helpful Report

Posted 4 years ago

“Love my new bedding which is so classy. I went for the Hotel Stripe which fits my decor perfectly and the quality of the bedding is amazing. Did have to return some coloured sheets that didn't quite go with my new room and was so easy to do and the refund was issued in super quick time. Will be back to order some more very soon. Thanks Molly and Harriet”

Helpful Report

Posted 4 years ago

“We love your products. Thank you and for such a quick service.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,035 reviews