Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,035 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,035 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods sent promptly, nicely packaged.”

Helpful Report

Posted 4 years ago

“I recently bought 'Mustard Yellow' 100% Linen Double Duvet cover,and matching pillowcases. Lovely strong colour, and good quality soft linen. Great for our newly decorated guest room.”

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Posted 4 years ago

“I've purchased Max Marl Brushed Cotton set. It is exactly how described, very good quality snuggly fabric, prompt delivery. I would definitely recommend Linen Store and will visit their website again.”

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Posted 4 years ago

“Interesting ranges and efficient service. Unfortunately one cannot buy everything on offer.”

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Posted 4 years ago

“Very impressed with the quality !”

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Posted 4 years ago

“Lovely ranges, speedy delivery and great quality curtains!”

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Posted 4 years ago

“Lovely bedding, easy to order and prompt delivery”

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Posted 4 years ago

“Such a good find and so happy with my sheets!”

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Posted 4 years ago

“Beautiful bed linen”

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Posted 4 years ago

“So helpful and efficient- great communication and service. Very happy with my new linen bedding!”

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Posted 4 years ago

“I have made a couple of purchases from SLS over the last 12mths and it has been a seamless end to end process. The bedding is always so nicely presented and the free newspaper is a nice read and gives new ideas if you are stuck for ideas. I havent had to return anything as ive always been 100% happy with what ive bought. I cannot fault this company 😊”

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Posted 4 years ago

“Amazing bed linens. I purchased several different colours of prewashed linen, and I rotate them. No ironing needed. Fantastic. It's absolutely changed my sleeping experience. Brilliant customer services. Thank you Secret Linen Store.”

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Posted 4 years ago

“This is my third purchase within a month... Think that says it all doesn't it? I love it! I had to return something I accidentally ordered double, and the return was quick, easy and free. Also worth pointing out that it is great you can pay via PayPal, as it means I am able to spread the cost through their "pay in 3" option - I'd be priced out otherwise!”

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Posted 4 years ago

“Exquisite curtains. Too bad there isn’t an even longer size!”

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Posted 4 years ago

“Excellent quality. I bought fitted linen sheets, which are the nicest I’ve ever had - they have huge sides, so they stay well put under the mattress. I was so impressed that I went back for towels, which are also great quality.”

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Posted 4 years ago

“Good quality, arrived on time. Very pleased”

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Posted 4 years ago

“Firstly took me ages to choose a duvet cover, so many lovely fabrics Had to order two in the end and even then was hard decision. Anyway love love gorgeous blue pine cone one, washed and ironed it - lovely. Easily returned second choice and ordered another blue The items do look as they do on the website and with good service, ease of ordering/returning I will definitely shop Secret Linen again”

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Posted 4 years ago

“Excellent product, really great quality . My item arrived on time , parcel un damaged. Delighted with my purchase”

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Posted 4 years ago

“I bought the Suzi Stripe linen bedding and cream linen sheets. They are even more gorgeous in reality than in the pictures and are extremely comfortable to sleep in whether it's warm or cold. I would definitely buy from here again.”

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Posted 4 years ago

“Amazingly helpful staff who go the extra mile :-)”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,035 reviews