Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t sleep on anything thing else my linen sheets and duvet cover are so cosy and look wonderful”

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Posted 5 years ago

“Excellent quality product and well presented!”

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Posted 5 years ago

“Lovely product! We have waited a long time to buy linen bedding as it is expensive but it was worth the wait. The feel of the bedding ensures a cosy nights sleep! Great quality and ethically packaged. Thank you”

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Posted 5 years ago

“Speedy delivery and excellent product .”

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Posted 5 years ago

“I absolutely love my new bedding set!”

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Posted 5 years ago

“I only bought a couple of pillowcases to see if I was happy with the quality and colour fastness. I’m very happy both with this and the good service I received- just waiting for our new king size bed to arrive before I order the duvet cover and sheets.”

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Posted 5 years ago

“I love the Stanley cozy flannel duvet cover but I couldn’t find a fitted sheet to match on you’re website. J presume you do t do them.”

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Posted 5 years ago

“Lovely feel and easy to iron”

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Posted 5 years ago

“i think you are amazing - the quality of your brushed cotton duvet is outstanding and we are so happy with them. There are cheaper things on the internet but its a no brainer to save the money and spend it on something which will help you sleep and keep you warm and cosy. I have never had a better duvet cover before. We are saving up for the summer linen. The presentation was beautiful too. Its easy to see all the effort that has gone into Secret linen and I hope for them to have the hugest success.... PS: i don't know them personally this is a genuinely from a HUGE fan!”

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Posted 5 years ago

“This is the second time that I have purchased from Secret Linen Store. I love the quality and packaging when it arrives. I purchased the Olive green 100% linen bedding- it looks stylish and it makes going to bed feel like luxury!”

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Posted 5 years ago

“Very good product and quick delivery. I would certainly purchase here again.”

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Posted 5 years ago

“Very good quality at competitive prices. Much better range of bed linen than most other outlets, stylish without being over fussy. And excellent service when had a problem with delivery. Made to feel they really cared, which they did”

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Posted 5 years ago

“New to this site.Love everything about itzExcellent products,interesting mailing and a feeling of real passion about the brsnd”

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Posted 5 years ago

“Lovely bedspread which is lightweight and perfect for the bed. Very good value at this price.”

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Posted 5 years ago

“Wonderful - from start to finish. Excellent customer service and beautifully wrapped - quite special. Will be back for more!”

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Posted 5 years ago

“Very good service and lovely linen”

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Posted 5 years ago

“Love secret Linen store, great products comes beautiful wrapped, great service.”

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Posted 5 years ago

“The order took quite some time. Jodie was very helpful in getting our shipment to Greece delivered. I have not seen the products yet, but am looking forward to opening them upon reaching Greece. Thank you.”

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Posted 5 years ago

“Good descriptions and delivery of quality products.”

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Posted 5 years ago

“I really appreciated the newsletter, the teapigs voucher (which I have used and am enjoying the teas very much) and the bramley voucher. All of this made the customer experience very special, not to mention the bed sheets themselves are lovely. I have recommended Secret Linen Store to friends. Thank you! Sherin”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews