Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered bed linen, throws and cushions which arrived very promptly. They were beautifully packed and exactly as described. Even the colour was a true likeness. I haven’t used the linen yet so don’t know how well they wash, but have high hopes. Many thanks.”

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Posted 5 years ago

“Duvet cover is easy to put on and really does improve with each wash.”

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Posted 5 years ago

“Super soft and cosy duvet cover and pillow cases! Love them so much. Didn't realise the pillow cases were sold separately! Amazing customer service.”

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Posted 5 years ago

“THE best bedding, THE best company. Wonderful designs, superb quality, excellent customer service. ALL my bedding is now Secret Linen Store. Be careful though, I have six sets and that's for the Master Bedroom alone - it's addictive stuff!”

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Posted 5 years ago

“I have been very happy with the bedding linen I’ve bought from Secret Linen and they are easy to contact and provide excellent customer service!”

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Posted 5 years ago

“I sent a response and review of your store messaged via your posts on IG and comments but there was no response. Nice products, quick delivery.”

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Posted 5 years ago

“Lovely linen”

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Posted 5 years ago

“Once again, excellent service with quick delivery, and superbly packaged.”

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Posted 5 years ago

“I love the products that I have purchased from Secret linen store. Beautiful bed linen. Pretty pillow cases. Excellent quality.”

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Posted 5 years ago

“I can’t praise the service and product enough. We ordered sheets , duvet cover , pillow cases and curtains. We also ordered a goose feather duvet , pillows and mattress protector. They are all the highest of quality and very extravagant without the price tag. I will definitely be adding to our collection and won’t be going anywhere else for our bedding in the future. I’m totally hooked on linen.”

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Posted 5 years ago

“Surperb products and service.”

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Posted 5 years ago

“Great products and super quick delivery”

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Posted 5 years ago

“Great service and good products.”

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Posted 5 years ago

“Quick delivery and really lovely duvet cover and pillow cases. I liked the ethical packaging too! Will definitely buy more things from Secret Linen Store.”

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Posted 5 years ago

“Wonderful quality and value for money”

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Posted 5 years ago

“I love my washed linen curtains, they are soft and hang beautifully. Also the whole experience from ordering to delivery was uncomplicated and super efficient. I will definitely recommend this company to friends.😊”

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Posted 5 years ago

“Good product, good service, fair prices”

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Posted 5 years ago

“Very good service; very efficient communication ( I had posed a number of questions, all very promptly answered); friendly communication. Articles beautifully and safely packaged. Items arrived on time and in one piece!”

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Posted 5 years ago

“I love my sheet it is such high quality linen! Thank you l!”

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Posted 5 years ago

“My first purchase at Secret Linen and I wasn’t disappointed. Quality really good and the colour I chose complimenting my style beautifully which is French Country in muted shades. An interior designer friend of mine was well impressed and immediately asked where I got my bedding from. It also buffs up so well when making the bed. Love your product, thank you”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews