Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and product totally lived up to their description and promise. Beautifully wrapped and presented.”

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Posted 5 years ago

“High quality fabric, beautiful designs and prompt delivery.”

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Posted 5 years ago

“Lovely quality and beautifully packaged, so it’s wonderful to give as a gift. Thank you.”

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Posted 5 years ago

“Amazing quality, won’t hesitate to order again”

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Posted 5 years ago

“Beautiful linen and colours”

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Posted 5 years ago

“Beautiful, stripe linen cushion covers look gorgeous.”

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Posted 5 years ago

“OMG! I bought a fab topper for my bed and it’s just amazing! Well made, so soft and so luxurious. I was kept informed of my delivery and it arrived in perfect condition. Thank you!!!!”

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Posted 5 years ago

“lovely linen for our emperor bed, and all came in a really nice package.”

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Posted 5 years ago

“Linen and mattress cover wonderful quality, colours are just as they say on the tin. Not the cheepest but beautifully made.”

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Posted 5 years ago

“I bought the grey ticking bed linen for my son and loved it so much I bought it for me too! It feels so soft and comfy to sleep on. It was also delivered swiftly and in lovely packaging. I’d certainly buy more from Secret Linen.”

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Posted 5 years ago

“Excellent company. Quality products with a customer service second to none. I shall be buying all my linen here!”

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Posted 5 years ago

“I've used the room designs on the site to revamp both main and spare bedroom. Already recommended to family because the selection, service and quality are outstanding.”

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Posted 5 years ago

“Molly & Harriet I recently bought 2 duvet cover (double and single) - you company was very good an easy to deal with and I loved your newspaper with all the tips on how to look after your linen and absolutely love your products - I w ill certainly be back for some spring and summer linen thank you x”

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Posted 5 years ago

“Brilliant - very prompt and efficient and the linen bedding is perfect!”

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Posted 5 years ago

“I love the bed linen I ordered - it is so soft and cosy, great quality and nice to look at.”

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Posted 5 years ago

“Love everything about Secret linen. From their bed linen and curtains to the excellent service, delivery and packaging it’s all been fab!”

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Posted 5 years ago

“Lovely sheets and pillowcases. I wish there were more colours.”

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Posted 5 years ago

“Beautiful, great quality products”

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Posted 5 years ago

“Secret Linen Store was a surprise find & one that I'll be returning to for quality linen.”

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Posted 5 years ago

“I ordered a super king size duvet cover and deep fitted bottom sheet. Goods arrived well packed, and when opened found they were incredibly soft. I have bought duvet covers in the past and the fastenings are about 12 inches apart and come undone all the time. I was pleasantly surprised to find the fastenings on my secret linen duvet to only be 6inches apart. Looks wonderful on the bed, washes really well. A little bit more expensive than I would usually buy, but they are well made, quality items, and I'm converted now. Any future purchases will be from Secret Linen, thank you.”

Helpful Report

Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews