Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I very rarely make a point of writing a review without being prompted; however, I am so over the moon with my bedding that I have just had to share my thoughts. I bought the 600tc bedding for my large emperor sized bed (not an easy task) and I could not be happier. The fabrics are of excellent quality - so thick and luxurious. I feel like I am in a posh hotel every night. I also loved the packaging and the little newspaper I received with my order. Such a nice buying experience and great attention to detail. I look forward to buying more!”

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Posted 4 years ago

“Variety of products and colour to choose from. Excellent customer service and fast delivery.”

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Posted 4 years ago

“Excellent service and even better sheets! We’re obsessed. Would definitely recommend”

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Posted 4 years ago

“Love my navy blue waffle throw. Very quick and efficient delivery. Great size for my large 4 seater sofa (dogs love it too !!). Beautifully packaged. Now I have found you I shall sure to be ordering more lovely things from you. Thank you so much.”

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Posted 4 years ago

“Thought the products were a little expensive but overall the quality of the sheets are great.”

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Posted 4 years ago

“Parcel arrived promptly. Beautiful packaging. Good product.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Loved the pillowcases ❤️ Very classy packaging too. Will definitely buy from Secret Linen again.”

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Posted 4 years ago

“I bought the blue Breton striped Duvet and Pillow case set recently and I was really pleased with the quality and the look. The fabric has a very good weight and feels very good quality. It is also warmer than the average cotton or poly cotton duvet cover. The parcel also arrived in good time. I would certainly recommend the product and the Secret Linen store.”

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Posted 4 years ago

“I loved my cushion & the linen pillow cases. Thanks”

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Posted 4 years ago

“It was a Christmas present for myself beloved :) And it was really right choice! I will be back sometime. This linen bedding is very good for my skin. And it is warmer to compare with other beddings which I have. Thank you Secret Linen Store!!!”

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Posted 4 years ago

“Utterly amazing quality! Cannot recommend highly enough.”

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Posted 4 years ago

“Great products, lovely feel and delivered on time. Fantastic service”

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Posted 4 years ago

“I bought the black linen bedding last year , it’s honestly the best bedding ever . I’m so happy with your company I just purchased the white . Will continue to purchase in the future .”

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Posted 4 years ago

“Beautiful quality of throw and cushion cover and value for money. The packaging is beautiful and environmentally friendly and the newsletter is a real joy to read.”

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Posted 4 years ago

“Absolutely love my new bedding, the quality is amazing so much so I ordered another set and a duvet. The packaging adds an extra special touch Thank you”

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Posted 4 years ago

“I cannot praise this company enough, I’ve now purchased 2 duvet covers and pillow slips and are all of excellent quality and they have washed beautifully. The delivery was quick and came well packaged it was also fabulously presented. Would definitely recommend.”

Secret Linen Store 5 star review on 28th January 2021

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Posted 4 years ago

“Easy to use, quick delivery and lovely bed set x”

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Posted 4 years ago

“Excellent quality for an excellent price. Highly recommend.”

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Posted 4 years ago

“Quality and service both excellent”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews