Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Girls I think you and your products are just wonderful. Have already bought the duvet and pillow covers in sage and have just ordered a second set in Vintage Rose. Absolutely love it.”

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Posted 4 years ago

“Beautiful bed set just as picture and description on web-site, liked it so much I ordered a second set for another room”

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Posted 4 years ago

“The best bed linen I’ve ever bought. Beautiful shades, excellent quality and easy to care for. And no need to iron ( 👍) - which is jam on the cake!”

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Posted 4 years ago

“Fab product. Fab service. Fab business.”

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Posted 4 years ago

“Love the product”

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Posted 4 years ago

“Had a little mix up with delivery but that was soon sorted and resolved Loved the way it was packaged tied up with a cotton ribbon inside a heavy duty paper bag no plastic insight. Beautiful bedding I ordered from the linen range great to have a product that’s NOT made in China. I’ll be back for more.”

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Posted 4 years ago

“This is the third set of bed linen I’ve bought from SLS. Beautiful colours, exceptional quality/value and fitted sheets have ample fabric to cover the deepest mattress. Delivery speedy too.”

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Posted 4 years ago

“Absolutely lovely cushion covers, packaging was lovely with a little gift will use again”

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Posted 4 years ago

“The quality is exceptional and I can’t see me going back to anything but linen now! They are soft as butter and retain their shape and softness after washing. Tumble dryable is a bonus. Highly recommend. 😍”

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Posted 4 years ago

“Adore your stuff! Such good quality for fab prices”

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Posted 4 years ago

“Absolutely love the quality of the duvet and pillow cases and so soft to sleep on. They arrived beautifully packaged with tea bag and paper, a lovely treat to myself during lockdown. Whilst not the cheapest I am more than happy to pay for such good quality. I just wish there was more choice in the purple and I would have no hesitation in ordering another set.”

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Posted 4 years ago

“Very good but prefer the 100% cotton fitted sheet to the cotton percale. Shame they dont do the cotton one anymore. Very good prompt service.”

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Posted 4 years ago

“Lovelyqualityandexcellentservice”

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Posted 4 years ago

“Love! Love! Love! linen bedding and our latest purchase from the wonderful ladies Molly and Harriet at the Secret Linen Store - just perfect. From ease of purchase to prompt delivery a seamless easy process. Enjoyed the complementary cup of tea too! A nice touch which made me smile! The quality of the bedding is superb we love it. I just now need all the wonderful colours.”

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Posted 4 years ago

“Excellent pillow and mattress protectors. Always packed and presented well. Would recommend.”

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Posted 4 years ago

“All good, easy to find the right sheet and delivery very efficient.”

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Posted 4 years ago

“Very good quality.”

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Posted 4 years ago

“high quality, super fast shipping, love it”

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Posted 4 years ago

“Love love love! I have a few sets from here. Washes up super well. Keeps you cool in the summer months. Beautiful feel! And as a woman of a certain age also keeps me cool in winter! Would highly recommend Secret Linen Store”

Secret Linen Store 5 star review on 27th January 2021

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Posted 4 years ago

“Excellent service & really pleased with quality of bedding. I really enjoyed reading the newsletter which was enclosed - useful tips for care & maintenance nice little touch & thank you for introducing me to teapigs! Will definitely buy from you again.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews