Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality throw and very good customer services. Thank you!”

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Posted 5 years ago

“great blanket and well packaged.”

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Posted 5 years ago

“Would have been excellent but for a slip with the address in the second delivery but which was sorted out with apologies asnd rapid solution. Goods excellent.”

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Posted 5 years ago

“Easy to shop and fast delivery. An unusual and pleasant experience!”

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Posted 5 years ago

“I ordered several duvet covers but realised that I forgot to order pillowcases. I rang the company next morning and they helped me add the pillowcases to the order. They were very helpful.”

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Posted 5 years ago

“Super service, very sad that you are no longer able to post out to Ireland, but I do understand why.”

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Posted 5 years ago

“Impressed at high quality of products plus came beautifully packaged.Speedy delivery too.”

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Posted 5 years ago

“Quality items with quick delivery.”

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Posted 5 years ago

“Beautiful bedlinen, in exceptional, subtle colours. ( I chose Vintage Rose and Natural) An easy website to negotiate, and well packaged, speedy deliveries on the days intimated. Great service thanks.”

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Posted 5 years ago

“As I expected! Brilliant quality! No colour fading. Quick delivery.”

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Posted 5 years ago

“I only buy linen here, the delivery is quick and the products are lovely quality and really good value. The bed linen is really stylish, I love the design.”

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Posted 5 years ago

“Absolutely delighted with my new duvet cover. The delivery was very prompt and I loved the newsletter that came with it and the feel of this ethical company. Highly recommended!”

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Posted 5 years ago

“Delighted with everything I bought from you as were the 2 people I gave the linen sheets and towels to. They were very good quality and much appreciated by my relatives.”

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Posted 5 years ago

“Straight forward and hassle free delivery.”

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Posted 5 years ago

“I was a little disappointed that the aubergine wasn’t more vibrant. It looked better in the photo. But that said, it’s on the bed, it’s cosy & comfortable and my eyes are closed at night so can’t see it then anyway.”

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Posted 5 years ago

“Excellent quality curtains. They look really stylish in my bedroom. Love them!”

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Posted 5 years ago

“Absolutely loved my secret linen bedding looks great and feels great thanks to rose for all her help”

Secret Linen Store 5 star review on 19th January 2021

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Posted 5 years ago

“I ordered bed linen and pillows as a present for my son. The quality was amazing and the pillows were so nice I'm going to order some for myself.”

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Posted 5 years ago

“Excellent linen bedding, beautifully fitted, the fitted sheets have room for a deep mattress. The quilt covers are generously cut, by far the most satisfactory bedding I have bought in years. The colours are sumptuous, even the pastels. Mix and co-ordinate is so totally an option. The bedding washes beautifully. I find them so comfortable and responsive to body temperature.”

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Posted 5 years ago

“Love it all , don't have enough of it, want to buy some more, such super designs, and the fabric is super cosy.”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews