Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the blackout curtains. Exact colour (dove grey) that I was looking for.”

Helpful Report

Posted 4 years ago

“I have purchased two non iron blush pink ( a lovely muted shade) bed linen sets, and I am not disappointed. They are so nice to sleep on and care for. The delivery was amazing quick. Thank you Molly & Harriet and your wonderful team.”

Helpful Report

Posted 4 years ago

“I’ve bought 4 ranges of linen duvets, sheets and pillowcases over the last 3 months and they are just beautiful, I love them! I can honestly say that I’ll only buy my bedding here from now on, it is simply delightful, so soft, beautiful to look at, just fabulous, thanks girls. ♥️”

Helpful Report

Posted 4 years ago

“Excellent product and service.”

Helpful Report

Posted 4 years ago

“I am very happy with these curtains. They are minimalist and elegant and look good quality. They let a little through but our neighbours can’t see us. Quick delivery and nicely packaged.”

Helpful Report

Posted 4 years ago

“pillowcases were very good quality & a great fit.”

Helpful Report

Posted 4 years ago

“Fab company, great communication. The pillowcases I had ordered unfortunately didn’t match the duvet cover I had purchased separately. But the company sorted out a refund for me very easily.”

Helpful Report

Posted 4 years ago

“Even my husband has commented on the quality of your bed linen...and he’s just not that into bed linen the same way I am 🤣 It looks stunning and is beautifully soft...I’ll be back for more!”

Helpful Report

Posted 4 years ago

“Good service but didn’t like the finish on the towels”

Helpful Report

Posted 4 years ago

“Beautiful quality, comfortable, best ever.”

Helpful Report

Posted 4 years ago

“Haven’t received half the order yet”

Helpful Report

Posted 4 years ago

Hello Sue Thank you so much for taking the time to review your order with us. we are so very sorry doe the misunderstanding - as you have ordered some our our amazing Good as Goose pillows, there will be a little delay on these as they were made to order, but i can see that your order was shipped and delivered to you - we hope you are as snug as a bug in your new bed. Kind and Comfy Regards Jodie

Posted 4 years ago

“Fabulous quality products. No, they’re not cheap, but you get what you pay for; beautiful items, made to last. Will not buy bed linen from anywhere else now.”

Helpful Report

Posted 4 years ago

“Fabulous products, the linen just gets better and better, well worth the outlay because you'll have them forever. Super fast delivery too. You'll sleep like a baby,”

Secret Linen Store 5 star review on 26th January 2021

Helpful Report

Posted 4 years ago

“Fast delivery for these times. The linen is very good quality at a good price.”

Helpful Report

Posted 4 years ago

“Always the best quality. Really appreciate the lack of plastic involved in packing and the quick personal responses to enquiries”

Helpful Report

Posted 4 years ago

“Beautiful linen sheets with a huge choice of lovely colours. I bought a set for my daughter who loved them so much I bought some for myself. Recommend very highly!”

Helpful Report

Posted 4 years ago

“Great quality product that looks lovely.”

Helpful Report

Posted 4 years ago

“Really happy with my purchase of the relaxed denim curtains in dark grey. They make a great addition to my minimalist modern dining room, letting in the perfect amount of light whilst also providing privacy. Would highly recommend the secret linen store!”

Secret Linen Store 5 star review on 25th January 2021

Helpful Report

Posted 4 years ago

“Recently bought a whole set of 100% linen bedding and I love it. So much so that I have just bought some more!”

Helpful Report

Posted 4 years ago

“This is the second time I have purchased from Secret Linen Store and have not been disappointed, Excellent quality bed linen and like the minimal packaging it was delivered in.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews