Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,034 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 24th June 2025

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick turnaround and lovely quality curtains.”

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Posted 5 years ago

“Good choice on website. Liked the focus on quality cotton. Delivery swift. Nice touch with the ribbon wrapping around my purchases.”

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Posted 5 years ago

“Excellent service and product. I had an issue with one item and it was resolved quickly and without quibble. The linen bedding is well worth the cost.”

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Posted 5 years ago

“Lovely quality bed linen and classic print I’ve not seen anything like it anywhere else. Delivery fast and efficient.”

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Posted 5 years ago

“Great products, speedy & efficient service. Very friendly & approachable.”

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Posted 5 years ago

“I really love the blush pink linen pillow cases, wonderful to sleep on. Really great service, very quick and beautifully wrapped. Thank you Secret Linen.”

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Posted 5 years ago

“Order arrived promptly even though purchased in lockdown. The quality of the fabric is really nice and the pattern was just what I wanted. Very pleased with my purchase”

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Posted 5 years ago

“Great service and lovely item”

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Posted 5 years ago

“I have been buying from Secret LInen Store for a while now and love the way the plain linen can mix with things I already have. It’s my go to store for plain pillowcases that will mix with patterns especially superking size pillowcases and fitted sheets. Love it and will continue to buy in future with the changing seasons.”

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Posted 5 years ago

“Beautiful quality,service good.Delivery very good.Would definitely buy again.”

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Posted 5 years ago

“These linen sheets are gorgeous...the linen is so soft and good quality too, much thicker than linen I’ve bought from other suppliers. The blush colour is even more lovely than it looks on the online photos!”

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Posted 5 years ago

“Excellent products and service. I can't fault either”

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Posted 5 years ago

“Secret linen is beautifully made and I won’t be using anything else now I’ve discovered it. The service is excellent and delivery very prompt.”

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Posted 5 years ago

“Thank you very much. We bought quilt cover, sheet and four pillow cases and have been very pleased with the quality, feel and look of our new bedding.”

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Posted 5 years ago

“Efficient service, products as listed, quality as expected for price point.”

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Posted 5 years ago

“You don’t have to break the bank to have gorgeous bed linens! We discovered Secret Linens just over a year ago and we’ll never go anywhere else. The linens are even more lovely in person than they look in the photos online and they feel SO luxurious. We spend a third of our lives in bed; we should do it in style!”

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Posted 5 years ago

“The curtains are installed and look lovely with the new antique brass eyelet poles and hold backs we purchased to go with them. Very pleased.”

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Posted 5 years ago

“Excellent service, quick delivery and lovely product.”

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Posted 5 years ago

“I needed emperor bed linen for my new bed Secret Linen was the only place I could find that provided it. Wow so glad I found them I bought one duvet cover and pillow cases and they were gorgeous.so purchased another duvet cover pillow cases and sheets. Lovely. I would recommend Secret Linen Gill”

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Posted 5 years ago

“I love the well chosen good quality products. Delivered quickly and well packaged - with what seemed like a very personal touch- thank you”

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Posted 5 years ago

Secret Linen Store is rated 4.9 based on 8,034 reviews